Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.[6]
Sewage back‐ups, pipe leaks and breaks not only cause sewage damage, but result in dangerous conditions that require meticulous cleanup to ensure a return to a safe environment. That’s why WaterBear leads in industry standard guidelines and takes every precaution to contain contamination within exposed areas, then thoroughly cleans and decontaminates them. We work to return the areas to their original state – fresh, clean and safe.
Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.

You may also wish to hire a flood restoration service—you can find pros under “Flood” or “Disaster recovery” in your local phone book, or check with the Better Business Bureau, local Chamber of Commerce, or contractor recommendation sites, such as Angieslist.com or MerchantCircle.com. Look for those with Institute of Inspection, Cleaning, and Restoration Certification.
Mold can develop within 24 to 48 hours of a flood, says Ashley Small of FEMA, so remove wet contents, including carpeting and bedding, as soon as possible. If an item has been wet for less than 48 hours, it may be salvageable. However, you’ll need to decide whether it holds enough monetary or sentimental value to try to do so. And notify your insurance company before removing items to ensure that you’re not affecting coverage. Always photograph the flood-soaked items.
The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.
With a flexible schedule — the Service teams operates a four-shift schedule for full coverage — we can accommodate both planned and emergency repair and ECN jobs, regardless of whether Decatur originally manufactured the mold or not. We also maintain our own fleet of delivery trucks available for pickup and delivery. The fleet is operational 24 hours a day, seven days a week, to help you keep your production downtime to an absolute minimum.
Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.

After a sketch is made of the piece of equipment, add the equipment to a detailed electrical equipment tracking sheet, which should include general information such as the item number, sequence number, priority, area of the plant, power center or room number, transformer, substation, cell position, equipment type, circuit identification, plant identification number, manufacturer, percent water level, model number, frame size, and voltage. After completing these procedures on all the equipment associated with a power center or a piece of gear, the QA/QC leader must review the documentation for accuracy. Once the documentation has been approved, the equipment is ready for removal.
Damage from long standing water falls in this class, like river flooding or storm surges from a hurricane. It has saturated materials such as stone, brick, and hardwood. These materials have low permeance — meaning they do not soak up liquids quickly. Time is the primary factor in this category. With a higher cost of cleanup and repair, it is important to get problems diagnosed and solved as quickly as possible.
You have to open up the wall to get at the mold growing inside. Since you have to repair the wall anyway, don’t hesitate to cut the drywall back beyond the obvious damage to find all the mold and let the wall dry out. To avoid cutting electrical wires, poke a hole through the damaged section and locate the wires first. Turn off the power to the outlets before you cut. Mist the moldy drywall and insulation with the pump sprayer to avoid spreading mold spores. Double-bag moldy material in heavy-duty plastic bags and tie them shut.
Water damage is one of the most common causes of home insurance claims. According to ISO, Water damage claims are the second largest frequent insurance claim, following wind and hail damage. The percentage of claims due to water damage is also increasing, while other causes of damage have stayed fairly consistent or even decreased. It's no wonder people have a lot of questions about water damage and what is covered on home insurance, and why things, like "gradual damage" are not covered. Things get even more complicated when we look at the exceptions.
Inspect damaged materials for mold and mildew. Mold can start to grow in the right conditions in as little as 24 hours. For long-term issues, like mold caused by attic condensation, the mold may have started growing a long time ago. And if you find mold and mildew issues, you need to be very careful. Some mold is toxic to humans, and all mold is very damaging to the materials it infests. For small mold issues, cut out the material, bag it, and throw it away immediately. For serious mold issues, get out of the area, shut down any airflow (to avoid spore contamination) and call a professional. And keep in mind that mold can show up in hidden areas like inside walls or under floors, so this inspection and water damage repair will be ongoing.
In mold repair, structure is especially critical when working with many pieces of close-fitting tooling that are nested into plates. Remembering the type, fit, relational position of components, and the sheer volume of tooling in some molds can be overwhelming enough without adding confusion about where you are in the process of the repair. In shops where two repair techs are usually assigned to a mold, time can be saved by working in a organized approach.
Our flood damage repair experts have the necessary training and equipment to properly remove flood water and sewage that may contain harmful bacteria and fecal matter.  We are available 24 hours a day, 7 days a week to react quickly to flood damage emergencies and help mitigate the damage before beginning the restoration process.  Our specific flood damage restoration services include:
When it comes to a flood or water damage emergency in your home, every minute counts. If floodwater inside your home is not dealt with quickly, your walls, as well as your carpet, flooring, ceiling and personal property can quickly become waterlogged and damaged beyond repair. Flooded zones can quickly become unsafe for human exposure. Consider that dangerous bacteria begin to multiply in wet environments, not to mention rot and mold growth. All it takes is a few inches of water to create a serious threat to your home or office. The harmful effects of water damage can be reduced greatly by the prompt and reliable emergency flood services from Roto-Rooter.

If your home or business is flooded, make sure to call a flood damage cleanup professional immediately.  The water damage will continue to spread the longer you do not take action and there is a good chance that the flood water contains sewage which can contribute to health problems.  Call us at 1-888-915-8868 or use the form on the right of the page to locate a flood damage restoration expert near you.

Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
When there’s been water, fire, tornado or flood damage to your home or commercial business it’s difficult to know who to call to help clean up and repair the property. The answer is easy! Mr. Restore is a Dallas restoration company that provides comprehensive restoration services, as well as environmental remediation. Contact Mr. Restore today, and we can be at your property in 60 minutes!

If your home or business is flooded, make sure to call a flood damage cleanup professional immediately.  The water damage will continue to spread the longer you do not take action and there is a good chance that the flood water contains sewage which can contribute to health problems.  Call us at 1-888-915-8868 or use the form on the right of the page to locate a flood damage restoration expert near you.

Your insurance company will only pay for additional living expenses up to your policy's ALE dollar limits. Because repairs on your home can sometimes take months, monitor your expenses carefully to make sure you have enough ALE to cover the entire time you’ll be out of your home. If you reach your policy's ALE dollar limits before your home is fully repaired, you’ll have to pay the rest of the expenses out of your own pocket.


All water damage restoration jobs are unique and the amount of work required for each depends on a variety of factors such as the amount of area in the home that’s been damaged and how long the water has been present. Once a professional water damage cleanup vendor arrives and has a chance to inspect the home, they’ll be able to put together a detailed project timeline specific to your job. In the meantime, we’ve listed the eight common phases that occur during the water damage restoration process and what happens in each, so you’ll know what to expect.
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