Richard Covert, FLOWER MOUND, TX, Nov 17th, 2014: What a great group of professionals! Everyone was great to work with, accommodating, understanding, sympathetic but focused on getting the mess cleaned up and getting the property ready to be put back together. What a miserable thing to have happen but thankfully there are professionals like these to help you through it. 
Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.
Before any mold is released for production (“blue-tagged”), it is imperative to put the mold through a series of final-check bench procedures to verify “All Systems Go” and minimize any opportunities for the mold to be stopped and returned to the shop for something that should have been caught before it was released. Water leaks, heater problems, etc., can be avoided with a final-check procedure.
Also, a combination of moisture and humidity can cause mold to grow as well as any unrepaired water leaks. For instance, if the your air conditioning unit is set to a temperature that causes condensation on your windows then common sense should tell you that your windows may not be the only places with condensation or moisture. (between the walls) If there is already mold growing, these temperatures that cause condensation will only feed the mold to grow.
You can easily spot the most visible type of mold, called mildew, which begins as tiny, usually black spots but often grows into larger colonies. It’s the black stuff you see in the grout lines in your shower, on damp walls, and outdoors on the surfaces of deck boards and painted siding, especially in damp and shady areas. A mildewed surface is often difficult to distinguish from a dirty one. To test for mildew, simply dab a few drops of household bleach on the blackened area. If it lightens after one to two minutes, you have mildew. If the area remains dark, you probably have dirt.
Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross-contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub-floor drying equipment is left in the residence. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents.[6]
If you’ve just experienced a water event, you might be wondering what to do next: Seeping water damage is progressive, pervasive and can mean valuable objects may become permanently damaged – especially if emergency response is delayed beyond the first 48 hours. When moisture seeps into items of value there are immediate steps that can be taken to reduce the amount of long-term damage that results.
At Allied Restoration Company, we take pride in providing timely, professional and experienced flood repair services. With a team equipped with the right tools and backed by expertise in the field, you can count on Allied Restoration Company to get the job done right, on time and at a very competitive price. Helping homes around San Francisco, we use the most effective techniques for determining the level of damage and applying the right techniques to begin restoring your home to a dry and comfortable place to live.
Water is pumped out of your home or property to our recovery tank mounted inside our truck, ready for proper disposal. Standing water is removed, allowing our water extraction team inside your property to assess damage to all structures, furniture, and personal items, inspect your property to traces of mold, and to set up equipment designed to quickly dry the property.
Among the most common and most preventable causes of water damage are burst pipes. Burst pipes typically happen because of clogs and freezing. Prevent the damage by finding a family plumber to do annual inspections. Regular inspections and maintenance are a cost-effective, preventative measure. Installing new plumbing typically runs between $350 to $2,000.
It’s time for one of the most important steps: removing any standing water from the home. The removal process is actually much less complicated than you may think. Contractors use fancy shop vacuums and rotate them around the room, sucking up all the water that’s present in the area. The amount of time this phase takes varies depending on the type of substrate that’s being dried, the size of the room and the total amount of water that’s present.
It is possible to recover from a catastrophic event with a more reliable system than before. However, the speed and efficiency of the recovery will depend on the availability and accuracy of documentation. In preparation or planning for the recovery of an electrical system, the facility should ensure that all drawings/documentation are up to date and a copy is kept in a safe location that can be accessed after the event.

Throughout the drying process, crews will stop by periodically to monitor how the drying is progressing. Specifically, they monitor the dehumidifiers’ intake and output temperatures and humidity levels to make sure the dehumidifiers aren’t putting wet air out into the room. They’ll also go back and take readings of the same surfaces they did during the inspection phase. As rooms are declared dry, crews will often move equipment around to other areas of the home that are still wet.
Surface molds grow in just about any damp location, such as the grout lines of a ceramic tiled shower. They’re easy to scrub away with a mold cleaner mixture of 1/2 cup bleach, 1 qt. water and a little detergent. In mold remediation, the bleach in the cleaning mixture kills the mold, and the detergent helps lift it off the surface so you can rinse it away so it won’t return as fast. You can also buy a mildew cleaner at hardware stores, paint stores and most home centers.
Our plumbing and water damage restoration experts are well-trained and knowledgeable in handling a water damage emergency whenever the situation strikes. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and they’ll always perform emergency water damage services in compliance with the highest standards for professional water damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:
When a severe thunderstorm hits, the risk for property damage increases greatly as heavy rains can cause water damage as well as flooding in your home.  Flooding from storms is a major problem that requires a combination of methods to correctly treat it and protect your health.  Unlike typical water damage from a leaky roof or a burst pipe, flood damage often includes raw sewage that can complicate the remediation process.  As soon as flooding occurs in your home, make sure to call a flood damage cleanup expert to mitigate the damage and safely remove the flood water.
Accurate mold and tooling component assembly is a critical step in mold repair—and is the origin of many preventable, unscheduled mold stops (breakdowns). Poor workmanship and mistakes are usually a result of too much speed, lack of focus or physical skills, and disorganized work habits. If several repair techs are involved in the assembly of a mold, communication breakdowns between them can require the mold to be disassembled yet again to correct an oversight or install something that was forgotten.
If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.
If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.

Position the drywall section in the opening, and use a helper to hold the new drywall in place. Install fasteners through the drywall into the wall or ceiling framing. You can use drywall nails or drywall screws. Screws are better because they cause much less damage to the internal structure of the drywall sheet during installation. Install fasteners every 9 inches on the perimeter, and every 12 inches in the field. If necessary, use a piece of plywood or one-by lumber for a backing and fastening surface behind any drywall edges that don't fall over framing.


Heavy rain, rapidly melting snow, rising rivers, and breaches in levees or dikes can cause vehicle flood damage and the need for difficult and expensive auto repairs. Once floodwaters rise above the vehicle door openings, extensive disassembly may be required for cleaning. To avoid causing additional problems, never attempt to start a flood-damaged car until a thorough vehicle inspection has been performed by a qualified technician.
If you have a replacement cost policy, most insurance companies pay claims with two checks. The insurance company will give you the first check after the adjuster has reviewed your damage. This check will be for the estimated cost of repairs, minus depreciation and your deductible. A deductible is the amount of the claim that you're responsible for paying yourself. Review your policy or ask your agent or adjuster if you don't know how much your deductible is.
In addition to the obvious damage it does to upholstery and carpeting, floodwater is a corrosive and abrasive mixture of water and dirt that works its way into every seam and crevice of a vehicle. Sewage and chemical contaminants may also be present in floodwater, and in coastal areas salt water from ocean storm surges can increase the possibility of vehicle damage and costly auto repairs. Even if a car is mechanically safe to drive, sanitary concerns could make it unwise for you to do so.
We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.  The team leader is plugged into your job every single day. No exceptions.

Our water extraction team offers water extraction services for any home, apartment building, office building, retail store, warehouse, commercial property, condominium, hotel, motel or any other structure that may be in need. Do not hesitate to call our offices to discuss your water extraction needs, no matter how large or how small. We will be happy to discuss your options, the services we offer, and our insurance claims process.


Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
“Last December we discovered a leak underneath our kitchen that caused extensive damage. We called WaterBear and they came out that day. The people who came to our house were always respectful, kind and efficient. They did exactly what they quoted us and did it in a timely manner. All of our questions and concerns were answered in a timely manner, also.   They helped us through this very difficult situation. I hope we never have another problem like this, but if we did, I would call WaterBear.” – Anne M.
Inspect damaged materials for mold and mildew. Mold can start to grow in the right conditions in as little as 24 hours. For long-term issues, like mold caused by attic condensation, the mold may have started growing a long time ago. And if you find mold and mildew issues, you need to be very careful. Some mold is toxic to humans, and all mold is very damaging to the materials it infests. For small mold issues, cut out the material, bag it, and throw it away immediately. For serious mold issues, get out of the area, shut down any airflow (to avoid spore contamination) and call a professional. And keep in mind that mold can show up in hidden areas like inside walls or under floors, so this inspection and water damage repair will be ongoing.

We can provide dehumidification for your property. This goes along with the mold removal and prevention process. The living areas of your home should not have humidity; this is normally taken care of by your central air conditioning system. However, if your AC ductwork has a crack or leak, or if your home does not have central air, the interior of your house may sometimes have damp or humid air. The dehumidification process eliminates that and saves you the headache of mold removal down the road.
Flooding in a home can lead to more problems than just water damage and health issues, it can also cause rusted pipes and mold growth.  We use water detection probes and sensors to find these hidden flood damage problems so that we can repair them as part of the restoration process.  You can be confident that our flood damage restoration experts will be thorough and complete and if you made an insurance claim, we can help you coordinate the payment with your insurance provider.
Once our restoration team removes the moisture from your home or business, we then will begin repairing and restoring the property. The length of this process depends on the extent of damage. Our team of trained technicians uses all the latest technology and top industrial equipment to remove the moisture and prevent further damage. The sooner that we are contacted, the less damage can affect your property. We offer emergency services and can arrive at your home or business almost immediately. Call Mr. Restore in Dallas today for a free evaluation of the services we provide.

Our qualified, certified and experienced Dallas plumbers specialize in sewer line cleaning, sewer video inspection, sewer and water taps, trenchless repair and pipe bursting. We also handle leak and location, and repair and replacement for sewer and water lines. Our customer-first service and quality of work earned us the Angie’s List Super Service Award from 2012-2017, and an A+ rating with the Better Business Bureau. We have the knowledge and drive to do complete all your plumbing services.
Though a competent DIY homeowner may be able to clean up and repair some damage, it's important to have a professional assess it first to determine the extent and any underlying conditions. Missing even a small amount, or its causes, can lead to costlier repairs later. Even small quantities of moisture may result in mold growth. Plus, undiagnosed causes will lead to recurrences. For instance, fixing a damaged ceiling but not the leaky roof that caused it will only lead to another wrecked ceiling.
Nashville Water Damage Flood Repair has over 30 years of combined experience with damage restoration companies in the Nashville Tennessee area. Emergency flood repairs, water removal and extraction are all services we are highly trained in with years of experience to solve your water damage problems with creative and cost effective solutions. We help with all insurance claims, residential and commercial large loss claims as well in Murfreesboro & Franklin along with Nashville.
One of the simplest proactive steps is getting an annual plumbing inspection. These are often free or free with other services. The plumber will inspect all visible plumbing including fixtures, pipes, appliances, and drains. They diagnose and fix small problems before they become big ones. They can also tell you the best time to replace worn fixtures and appliances.
Black water contains pathogenic agents and is grossly unsanitary. Anyone with a compromised immune system, respiratory problems, or allergies, as well as young children and the elderly must remain off the job site until the building is judged safe for occupancy. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment, such as: toilet backflows, flooding from seawater, ground surface water, and rising river water. Category 3 water can contain contaminants such as pesticides, heavy metals, or toxic substances.
Believe it or not, there are three types of water. The first type is “clean” water from rain, condensation, leaky pipes, and so on. It’s relatively harmless to clean it up yourself. But if you decide to seek outside help, it costs around $3.75 per square foot for basic water damage cleanup (replacements not included). The second type is gray water, slightly dirty water from dishwashers, washing machines, clean toilets, and so on. And it may have some contaminants. But you can clean it up yourself if you remove it carefully and with proper safety gear to protect yourself. Professional water damage cleanup cost rises to $4.50 per square foot.

Heavy rain, rapidly melting snow, rising rivers, and breaches in levees or dikes can cause vehicle flood damage and the need for difficult and expensive auto repairs. Once floodwaters rise above the vehicle door openings, extensive disassembly may be required for cleaning. To avoid causing additional problems, never attempt to start a flood-damaged car until a thorough vehicle inspection has been performed by a qualified technician.
The third type is black water, such as sewage or serious flooding from nearby rivers, etc. This water contains waste, bacteria and other serious contaminants. Black water can cause very serious health problems, and you shouldn’t try to clean it up yourself. It’s time to contact the pros for home water damage repair. Water damage cleanup cost rises to $7 per square foot.

For instance, if you remove 16 ejector pins from a mold and notice that a couple of them feel tight, will you remember which ones were tight later on, when you peruse past records to discover that galling pins have been a problem for the past five production runs? Knowing this information before you split or disassemble a mold removes some of the guesswork involved when looking for the root cause.
Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.[6]
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