If the flood was serious enough for you to leave your home, be sure you stay safe upon your return. The Federal Emergency Management Agency warns that you should check for any visible structural damage, such as warping, loosened or cracked foundation elements, cracks, and holes before entering the home and contact utility companies if you suspect damage to water, gas, electric, and sewer lines.  
Ceilings exposed to water damage are more at risk due to gravity: You don’t want them sagging or collapsing. So, remove affected ceiling panels or boards first. If the ceiling leak is caused by a roof problem, it’s important to find the true source of the leak, which may be somewhere far removed from the water stain. And take this time to make sure the water caused no structural damage to beams or rafters. You can contact professionals to find out what replacing a water damaged ceiling repair cost job runs.
Sewage mitigation is one of our biggest services. If you have a sewage line that backs up, or your toilet overflows, or you have a flood that includes sewage, there are serious health concerns that come up. This type of problem must be dealt with immediately and safely, and it is not an area for amateurs. We have handled sewage problems many times over the years, and we can take care of it quickly and efficiently so that you don’t have to worry about anything.
It’s important to understand the differences because Category 2 and Category 3 water present health risks to your employees and customers and need to be handled differently. The most likely sources of clean water would be water from a pipe, water heater, steam lines or even rainwater. The basic rule of thumb is that it should look and smell like tap water.

Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.

"One of the biggest problems—especially in Houston in the summer—is going to be mold," says Tyler Drew, a Los Angeles real estate agent and investor. "The longer a house sits with water, the worse the mold infestation. Affected areas have to be removed, the wood and concrete treated with anti-mold agents, and all of this has to be done after the house is sealed, in order to prevent the infestation from spreading and sickening people."


Keep the basement dry as it's the most common place to find damage. Flooding, burst pipes, and even clogged gutters can cause leaks. Pitching the landscape, cleaning the gutters, and installing downspout extensions are simple outdoor fixes. From the inside, install a sump pump and water alarm. Have the basement inspected for waterproofing – or have some installed.

Public insurance adjusters are independent adjusters who help people negotiate claims with their insurance companies. Public adjusters work for you, not the insurance company. They charge you a fee for their services. The fee is usually a percentage of the claim and is subtracted from any settlement you get from your insurance company. You don't have to hire a public adjuster.
Before any mold is released for production (“blue-tagged”), it is imperative to put the mold through a series of final-check bench procedures to verify “All Systems Go” and minimize any opportunities for the mold to be stopped and returned to the shop for something that should have been caught before it was released. Water leaks, heater problems, etc., can be avoided with a final-check procedure.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
Many parts of a car are challenging to clean and dry because they are hard to access. Door locks, window regulators, power seat motors, heating and air conditioning components, and many small parts are tucked away in enclosed areas or up under the dash. These items may work okay immediately following a flood, only to fail later due to contamination by dirty water.

Part of drying a house and cleaning it is knowing what you are doing, not learning on the job. Our team is local, understands the soil and water tables of Virginia, but using national standards. We’ve got thousands of happy customers in Northern Virginia, Maryland, and Washington DC, and if you look through our testimonials we probably have one from your town. We’re a hometown team, so your neighbors are our neighbors.
Locate and repair the source of the leak. The source of the problem is usually apparent once you remove the drywall and expose the framing. If the leak source is not easily determined, consult a licensed contractor before you replace the drywall. You must repair the cause of the leak or mold and mildew will eventually reform over the new drywall. An unresolved leak may also create additional damage to framing, insulation, siding and flooring.
We offer mold prevention services, as any place in your home that has constant moisture is susceptible to mold growth. Mold is often detected by smell, but the problem of mold goes far beyond the odor it creates. Mold creates an unhealthy environment, and many people have severe allergic reactions when they are in the presence of mold or mildew. Any mold that is in your home now must be completely eliminated. More importantly, we can also remove the source of the moisture that allows the mold to begin thriving in the first place. It does no good to get rid of the mold if the conditions remain that allow it to grow again. We can do a thorough assessment of your home and advise you on the best course of action.
During the walkthrough, compile a list of flooded equipment to help you estimate man-power requirements and create a preliminary schedule of repair work. As mobilization of crews begins, start developing job strategies, such as finding office space, living accommodations, and transportation for crews. You must also think about arranging food/catering services and developing work schedules. Once your crews have been mobilized and job-site safety requirements are met (see SIDEBAR: Developing a Safety Plan Following a Natural Disaster), it's time to go to work.
Molds can also produce mycotoxins, which are toxic substances found either within or on the surface of spores. They can enter a person's system via ingestion, inhalation or skin contact. Aflatoxin B1 is the best-known mycotoxin. It is a potent carcinogen and inhaling it can cause lung cancer. The fungi Aspergillus parasiticus and Aspergillus flavus produce this carcinogen.

Water damage is one of the most common causes of home insurance claims. According to ISO, Water damage claims are the second largest frequent insurance claim, following wind and hail damage. The percentage of claims due to water damage is also increasing, while other causes of damage have stayed fairly consistent or even decreased. It's no wonder people have a lot of questions about water damage and what is covered on home insurance, and why things, like "gradual damage" are not covered. Things get even more complicated when we look at the exceptions.
It is possible to recover from a catastrophic event with a more reliable system than before. However, the speed and efficiency of the recovery will depend on the availability and accuracy of documentation. In preparation or planning for the recovery of an electrical system, the facility should ensure that all drawings/documentation are up to date and a copy is kept in a safe location that can be accessed after the event.
The Water Damage Experts does NOT perform any repairs, replacement and reconstruction of any kind, which requires a license from the State of California. We are an IICRC Certified Water Damage Firm with over 29 years experience in emergency water damage restoration & crawlspace clean-ups. We use standard industry drying procedures in order to save our customers from the expense of further repair, replacement & reconstruction costs normally associated with water damage issues. We have a top rating of A+ & Accredited by the Better Business Bureau.
A dark, damp crawl space allows mold to flourish, which can then cause structural damage. Moisture dripping through the concrete foundation of your home can cause basement leaks. Air leakage into the section between the attic and the home can cause moisture on the underside of the roof, which can lead to mold and rotting. Check your home periodically, and look for light fixtures that are look as well as the overall quality of any noticeable piping.

We offer mold prevention services, as any place in your home that has constant moisture is susceptible to mold growth. Mold is often detected by smell, but the problem of mold goes far beyond the odor it creates. Mold creates an unhealthy environment, and many people have severe allergic reactions when they are in the presence of mold or mildew. Any mold that is in your home now must be completely eliminated. More importantly, we can also remove the source of the moisture that allows the mold to begin thriving in the first place. It does no good to get rid of the mold if the conditions remain that allow it to grow again. We can do a thorough assessment of your home and advise you on the best course of action.


One of the simplest proactive steps is getting an annual plumbing inspection. These are often free or free with other services. The plumber will inspect all visible plumbing including fixtures, pipes, appliances, and drains. They diagnose and fix small problems before they become big ones. They can also tell you the best time to replace worn fixtures and appliances.

We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.  The team leader is plugged into your job every single day. No exceptions.
After a mold has been cleaned, repaired, changed over, and final-checked, it needs to be given a new status and moved to one of three areas—typically racked in holding/storage area, reset in the press, or staged as a back-up mold in a molding-cell operation. It could also go to an outside vender for rebuild or production. You should know where your molds are.
Flooding in a home can lead to more problems than just water damage and health issues, it can also cause rusted pipes and mold growth.  We use water detection probes and sensors to find these hidden flood damage problems so that we can repair them as part of the restoration process.  You can be confident that our flood damage restoration experts will be thorough and complete and if you made an insurance claim, we can help you coordinate the payment with your insurance provider.
Even a competent DIYer should have a qualified professional assess the damage first — making sure no part of the cleanup is missed. Before doing anything, check with your insurance company — they may require a licensed assessment. Don't wait. As soon as you detect any damage, call a professional. With time, each class and category quickly degrades into something worse.
When the next water damage call comes in for a flood cleanup due to a broken water pipe or drain backup, make sure you have all the commercial restoration equipment on hand that you need to tackle the job in a moment’s notice. Events like floods, hurricanes, wildfires and other natural disasters can leave homes and businesses in peril and in need of professional restoration services.
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