As soon as you have a water emergency on your hands, all you need to do is call your water restoration company. They are available 24 hours a day and 7 days a week because they know that water emergencies can happen any time of the night or day. Your restoration professionals start to work immediately to stop any further damage from happening to your home.

In addition to the obvious damage it does to upholstery and carpeting, floodwater is a corrosive and abrasive mixture of water and dirt that works its way into every seam and crevice of a vehicle. Sewage and chemical contaminants may also be present in floodwater, and in coastal areas salt water from ocean storm surges can increase the possibility of vehicle damage and costly auto repairs. Even if a car is mechanically safe to drive, sanitary concerns could make it unwise for you to do so.


From wet carpets to swollen floorboards, it’s often evident when water has damaged your floor. But if you aren’t sure, it’s important to check immediately in case moisture has become trapped underneath. Note that underlayment and padding are particularly susceptible to water damage and must usually be removed. However, this also presents an opportunity to install new, waterproof flooring in the area. Ceramic tile, high-end vinyl and certain engineered wood materials can all help protect floors against future water damage repair.
During the walkthrough, compile a list of flooded equipment to help you estimate man-power requirements and create a preliminary schedule of repair work. As mobilization of crews begins, start developing job strategies, such as finding office space, living accommodations, and transportation for crews. You must also think about arranging food/catering services and developing work schedules. Once your crews have been mobilized and job-site safety requirements are met (see SIDEBAR: Developing a Safety Plan Following a Natural Disaster), it's time to go to work.
Pipes that burst or leak are common culprits of water damage. Drains and toilets that get backed up and blocked can cause undue pressure in the pipe, which then causes it to burst or leak. Garbage disposals that aren’t working properly are another common reason for pipes to burst, as are roots that grow in the yard into the sewer lines. Old or rusty pipes are also more prone to leaking.
Once you discover moisture, your first instinct may be to open windows to help with the drying process, but it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.

Gradual damage is when something happens slowly over time and causes damage to your property. Gradual damage due to water damage is a common problem when it comes to insurance claims. An example of gradual damage is when something happens slowly, like paint chipping off a wall it starts with a small chip, then eventually half the wall is uncovered.


Almost every home gets mold infestations. The trick is to mold remediation is to get to them before they get big and harm both you and your home. In this article, you’ll learn about mold remediation and how to get rid of mold, how to get rid of black mold and what kills mold. We’ll show you how to identify mold, how to eliminate the small infestations as well as the big ones that have gotten out of hand and how to clean mold. We’ll also answer the question: Does bleach kill mold?

Water is pumped out of your home or property to our recovery tank mounted inside our truck, ready for proper disposal. Standing water is removed, allowing our water extraction team inside your property to assess damage to all structures, furniture, and personal items, inspect your property to traces of mold, and to set up equipment designed to quickly dry the property.


The information and advice contained in this article is intended as a general guide for informational purposes only. It does not take into account your personal situation. While we at Resolve have significant experience and history operating in the home restoration industry and working closely with construction contractors, we are not licensed as a general or specialty contractor. We encourage you to consider the information we’ve provided but urge you not to rely upon it in place of appropriate professional advice from a licensed, experienced construction contractor.    
Heavy rain, rapidly melting snow, rising rivers, and breaches in levees or dikes can cause vehicle flood damage and the need for difficult and expensive auto repairs. Once floodwaters rise above the vehicle door openings, extensive disassembly may be required for cleaning. To avoid causing additional problems, never attempt to start a flood-damaged car until a thorough vehicle inspection has been performed by a qualified technician.
Water is pumped out of your home or property to our recovery tank mounted inside our truck, ready for proper disposal. Standing water is removed, allowing our water extraction team inside your property to assess damage to all structures, furniture, and personal items, inspect your property to traces of mold, and to set up equipment designed to quickly dry the property.
Our qualified, certified and experienced Dallas plumbers specialize in sewer line cleaning, sewer video inspection, sewer and water taps, trenchless repair and pipe bursting. We also handle leak and location, and repair and replacement for sewer and water lines. Our customer-first service and quality of work earned us the Angie’s List Super Service Award from 2012-2017, and an A+ rating with the Better Business Bureau. We have the knowledge and drive to do complete all your plumbing services.
Once you’ve pulled away wet materials and established holes or cuts in the wall as needed, you’ll typically need one air mover for every 15 – 25 square feet of floor, unless the moisture load and density is particularly high, then you may need more. To prevent mold, make sure all of the layers and materials are dry before putting everything back together.
When a severe thunderstorm hits, the risk for property damage increases greatly as heavy rains can cause water damage as well as flooding in your home.  Flooding from storms is a major problem that requires a combination of methods to correctly treat it and protect your health.  Unlike typical water damage from a leaky roof or a burst pipe, flood damage often includes raw sewage that can complicate the remediation process.  As soon as flooding occurs in your home, make sure to call a flood damage cleanup expert to mitigate the damage and safely remove the flood water.
Accurate and efficient troubleshooting of past and current defects is based on a repair technician’s ability to understand and relate existing processing and production conditions (as revealed by tooling wear marks and residue characteristics) to historical data. Issues should be segregated (long gates, specific flash etc.), analyzed, and then corrected one at a time.

Once a region has been officially declared a “disaster area” by government authorities, property owners have access to increased resources, including public services to protect and remediate the area. In addition, you may have access to financial assistance. Your insurance company will have additional information on this or you can contact FEMA directly.
While you have no control over natural water-related disasters, you can take all the preventative measures possible ahead of time to minimize their effect on your home. Flash floods, sudden storms and hurricanes can all trigger water buildup. Prompt attention by contacting The Water Damage Experts as soon as you can after a weather-related issue will help lessen the time for water damage to occur.
Water is pumped out of your home or property to our recovery tank mounted inside our truck, ready for proper disposal. Standing water is removed, allowing our water extraction team inside your property to assess damage to all structures, furniture, and personal items, inspect your property to traces of mold, and to set up equipment designed to quickly dry the property.
Water damage is one of the most common causes of home insurance claims. According to ISO, Water damage claims are the second largest frequent insurance claim, following wind and hail damage. The percentage of claims due to water damage is also increasing, while other causes of damage have stayed fairly consistent or even decreased. It's no wonder people have a lot of questions about water damage and what is covered on home insurance, and why things, like "gradual damage" are not covered. Things get even more complicated when we look at the exceptions.
Once help arrives, the first thing a water mitigation contractor will do is inspect the home and evaluate the damage. In order to properly evaluate the damage, they have special tools and instruments they use to measure the moisture content of the home. To do this, they either poke or rest the instruments on top of surfaces like floors, baseboards and ceilings in the damaged rooms to get an accurate reading. Depending on the moisture content readings and Institution of Inspection Cleaning and Restoration Certification (IICRC) dry standards for the state you live in, your contractor will assess if drying equipment is needed.
Our water damage technicians first determine the cause of flooding in your home before beginning the process of draining, cleaning, and restoring. The water damage cause plays a vital role in the water damage process. When flooding is caused by natural calamities, there’s a higher chance of bacteria buildup in the affected areas and calls for immediate disinfection. Other water damage causes do not pose health threats and require only the basic process of restoration.
While you have no control over natural water-related disasters, you can take all the preventative measures possible ahead of time to minimize their effect on your home. Flash floods, sudden storms and hurricanes can all trigger water buildup. Prompt attention by contacting The Water Damage Experts as soon as you can after a weather-related issue will help lessen the time for water damage to occur.
Once you get the OK from your insurer to remove the water, use a sump pump, available from most hardware or home supply stores for $150 to $500, and a wet vac ($40 to $130). Ramirez cautions that water is heavy—a cubic foot weight 10 lbs.—so be careful not to injure yourself, especially if you’re carrying buckets of water up and down stairs. Open doors and windows to allow fresh air to circulate so long as that won’t allow in more water. 
If you have a replacement cost policy, most insurance companies pay claims with two checks. The insurance company will give you the first check after the adjuster has reviewed your damage. This check will be for the estimated cost of repairs, minus depreciation and your deductible. A deductible is the amount of the claim that you're responsible for paying yourself. Review your policy or ask your agent or adjuster if you don't know how much your deductible is.
Almost every home gets mold infestations. The trick is to mold remediation is to get to them before they get big and harm both you and your home. In this article, you’ll learn about mold remediation and how to get rid of mold, how to get rid of black mold and what kills mold. We’ll show you how to identify mold, how to eliminate the small infestations as well as the big ones that have gotten out of hand and how to clean mold. We’ll also answer the question: Does bleach kill mold?
How much drywall should you replace if you have drywall water damage? Generally speaking, if drywall has swelled or sagged 3/8 of an inch or more from the baseline, then you need to replace the entire sheet. Otherwise, you can cut out and water damage repair the water-stained portion. And remember to check the insulation behind the drywall for damage as well.
Indoor and outdoor pipes and faucets. Routinely check indoor pipes under cabinets and sinks for leaks, rust, and any signs of deterioration. Minimize the potential for water damage from frozen and broken outdoor pipes by insulating supply lines (in attics, crawlspaces, and exterior walls), protecting exposed outdoor faucets, sealing gaps in exterior walls, and maintaining adequate heat in your home.
Any mold professional should be able to explain your mold removal project in plain English.  If a contractor is unable to explain the basic processes and steps of mold remediation and mold removal in layman’s terms, be very wary!  If someone tries to complicate and confuse you about the process and scare you into hiring them, walk away and say, “Thanks, but no thanks.”
Any mold professional should be able to explain your mold removal project in plain English.  If a contractor is unable to explain the basic processes and steps of mold remediation and mold removal in layman’s terms, be very wary!  If someone tries to complicate and confuse you about the process and scare you into hiring them, walk away and say, “Thanks, but no thanks.”
For instance, if you remove 16 ejector pins from a mold and notice that a couple of them feel tight, will you remember which ones were tight later on, when you peruse past records to discover that galling pins have been a problem for the past five production runs? Knowing this information before you split or disassemble a mold removes some of the guesswork involved when looking for the root cause.
"Using truck-mounted vacuums with 2,000 horsepower, and dehumidifiers, we can extract moisture from furniture, hardwood, tile, even Sheetrock," Kent says. Even electronics like TVs and laptops may still operate after a thorough drying. "In fact, when carpet gets wet, people think it's ruined, but it actually ends up stronger than when it was made," Kent says.

Everything could be fine in your house as you sleep at night. However, it only takes a broken pipe, water heater, washing machine, fire, or a sudden major storm, to cause major water damage to your home. When you are overwhelmed with water you need to do something about it now, and you can depend on your water damage restoration professionals to be there when you need them.


Public insurance adjusters are independent adjusters who help people negotiate claims with their insurance companies. Public adjusters work for you, not the insurance company. They charge you a fee for their services. The fee is usually a percentage of the claim and is subtracted from any settlement you get from your insurance company. You don't have to hire a public adjuster.
Repairing mold-damaged drywall is not difficult, but correcting the cause of the mold can often be challenging. Roof leaks, an improperly installed vapor barrier, leaky pipes, or constant contact with water from sinks, tubs, and showers can cause mold damage. Mold happens whenever moisture is constantly present. Mold spores attach to the paper facing of the drywall, the paper becomes a food source, and the mold colony propagates and grows. Long-term exposure to mold spores can be harmful, especially if a person is allergic to mold. You should consider consulting a mold removal specialist to determine the type of mold that is present, and you should always wear a face mask and gloves when working with mold.
Any mold professional should be able to explain your mold removal project in plain English.  If a contractor is unable to explain the basic processes and steps of mold remediation and mold removal in layman’s terms, be very wary!  If someone tries to complicate and confuse you about the process and scare you into hiring them, walk away and say, “Thanks, but no thanks.”

Keep the basement dry as it's the most common place to find damage. Flooding, burst pipes, and even clogged gutters can cause leaks. Pitching the landscape, cleaning the gutters, and installing downspout extensions are simple outdoor fixes. From the inside, install a sump pump and water alarm. Have the basement inspected for waterproofing – or have some installed.

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which is the hallmark of professional knowledge in the cleaning and restoration industry. You will be able to tell the difference: Rainbow International emergency water damage crews use state-of-the-art equipment and we employ Rapid Structural Drying techniques to dry your structure as quickly and completely as possible.

This category contains contaminants that will cause serious health issues and possibly death. Only professionals should handle most large-scale black water accidents such as flooding. Some cleanup, like a backed-up toilet, can be handled by competent homeowners. This type of cleanup and repair is usually the most expensive, often requiring specialized equipment used by qualified mold and chemical remediation crews. It will often require replacement (not just cleaning) of the affected home materials.

Most of us are very familiar with lockout/tagout procedures, test-before-touch practices, and applying safety grounds. While these are key safety aspects of putting equipment into an electrically safe condition, there are other safety items that need to be addressed when working in a natural disaster area. Items such as air quality, structural issues, and chemical spill exposure come into play. It is the responsibility of each company to keep its own people safe and supply them with special personal protective equipment (PPE), such as rubber boots, respirators, dust masks, portable gas monitors, and rubber gloves. As a service company, you must also coordinate with plant safety personnel you've contracted with to develop special safety procedures to address the ever-changing site conditions. Frequent safety meetings are a must to keep everyone up to date with the most current hazard conditions on the site.
A dark, damp crawl space allows mold to flourish, which can then cause structural damage. Moisture dripping through the concrete foundation of your home can cause basement leaks. Air leakage into the section between the attic and the home can cause moisture on the underside of the roof, which can lead to mold and rotting. Check your home periodically, and look for light fixtures that are look as well as the overall quality of any noticeable piping.
Mildew is a surface type of mold that won’t damage your home’s structure. But other types of mold cause rot. Remove mildew from wood when you probe the suspect area with a screwdriver or other sharp tool (Photo 3). If the wood is soft or crumbles, the fungi have taken hold and rot has begun. We’ll show you how to remove mold from wood in a few steps.

If you have to remove mold concentrations or perform any black mold removal covering more than a few square feet, where the musty odor is strong or where you find extensive water damage, we recommend that you take special precautions. You want to not only avoid contaminating the rest of the house but also protect yourself from breathing high concentrations of spores and VOCs.
Inspect damaged materials for mold and mildew. Mold can start to grow in the right conditions in as little as 24 hours. For long-term issues, like mold caused by attic condensation, the mold may have started growing a long time ago. And if you find mold and mildew issues, you need to be very careful. Some mold is toxic to humans, and all mold is very damaging to the materials it infests. For small mold issues, cut out the material, bag it, and throw it away immediately. For serious mold issues, get out of the area, shut down any airflow (to avoid spore contamination) and call a professional. And keep in mind that mold can show up in hidden areas like inside walls or under floors, so this inspection and water damage repair will be ongoing.
Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Ramirez recommends wearing waders, hip- or waist-high waterproof boots. In addition, wear rubber gloves to remove water-damaged possessions and to avoid contaminants, Ramirez notes. Be sure to throw out any food that may have come into contact with flood waters. FEMA recommends boiling water until authorities declare the water supply is safe.
Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
The longer water damage sits untreated, the more likely it is that additional damage can occur. If it’s determined that drying equipment is needed, dehumidifiers will often be placed in the home to prevent against further damage like mold growth while the vendor is waiting for approval from the insurance company, if one is involved. Dehumidifiers can be present for one or multiple nights depending on factors such as the length of time the water has been present and the source of the leak. The contractor working on your home will be able to assess how long the dehumidifiers are needed.
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