Before you remove any water or make any repairs, fully document the damage for your insurer by taking photos or video. Digital versions are best, says Ramirez, because they can be stored electronically and easily copied. If you start removing water or making repairs before you photograph the damage, you could potentially decrease the extent of your coverage, he says.
Once you discover moisture, your first instinct may be to open windows to help with the drying process, but it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.
Appliance hoses. Broken hoses are among the most common causes of water damage. Regularly inspect hoses and hose fittings on washing machines, icemakers, and dishwashers for kinks, cracks, bulges, or deterioration. Replace standard rubber washing machine hoses every two to five years or more often if they are showing signs of wear. Consider using steel-reinforced hoses for longer life.
Our flood damage repair experts have the necessary training and equipment to properly remove flood water and sewage that may contain harmful bacteria and fecal matter.  We are available 24 hours a day, 7 days a week to react quickly to flood damage emergencies and help mitigate the damage before beginning the restoration process.  Our specific flood damage restoration services include:
It’s important to get rid of all moisture ASAP before it causes more damage. And for small leaks, this may not be difficult, but it’s important to be thorough. Use fans to circulate air in the affected area. For larger projects, consider renting a large-capacity dehumidifier to really dry out surrounding wood, carpet, and other materials. You don’t want any moisture left after your water damage repair.
We offer mold prevention services, as any place in your home that has constant moisture is susceptible to mold growth. Mold is often detected by smell, but the problem of mold goes far beyond the odor it creates. Mold creates an unhealthy environment, and many people have severe allergic reactions when they are in the presence of mold or mildew. Any mold that is in your home now must be completely eliminated. More importantly, we can also remove the source of the moisture that allows the mold to begin thriving in the first place. It does no good to get rid of the mold if the conditions remain that allow it to grow again. We can do a thorough assessment of your home and advise you on the best course of action.

Important: Abrasive stones break down during mold and die polishing, grinding, tool sharpening, and dressing of cutting & grinding wheels. The resulting dust is classified by OSHA as inert or nuisance dust. Please consult the Material Safety Data Sheet for each stone; data provided therein pertains primarily to the dust produced during and after use. Please note that hazards may change when abrasive stones are used in conjunction with solvents, cutting fluids or other chemicals. For more complete information, consult the Material Safety Data Sheets of chemical products used with abrasive stone products.


Working with insurance companies to cover your water damage repair can be a tiring and frustrating process. You need to be aware of the specifics in your insurance policy. Most companies require you to report and repair water damage in a timely manner in order to cover the costs. At Peniel, we have years of experience working with billing insurance companies. We are happy to be an advocate for you during this trying process.
Our water damage technicians first determine the cause of flooding in your home before beginning the process of draining, cleaning, and restoring. The water damage cause plays a vital role in the water damage process. When flooding is caused by natural calamities, there’s a higher chance of bacteria buildup in the affected areas and calls for immediate disinfection. Other water damage causes do not pose health threats and require only the basic process of restoration.
Indoor and outdoor pipes and faucets. Routinely check indoor pipes under cabinets and sinks for leaks, rust, and any signs of deterioration. Minimize the potential for water damage from frozen and broken outdoor pipes by insulating supply lines (in attics, crawlspaces, and exterior walls), protecting exposed outdoor faucets, sealing gaps in exterior walls, and maintaining adequate heat in your home.
Hillsboro homes that are left vacant with no regulating of heat or poorly insulated walls can be a common culprit of frozen water pipes and frozen water lines in the winter time. These breaks can be hard to notice immediately because they commonly occur in the basement. Broken pipes can also be common cause of water damage, causing gallons of water to come flooding through your living rooms, bedrooms, kitchen and bathroom. Water pipe bursts are common in areas of extreme winter cold and high winds that drive the wind chill well below freezing temperatures. Pipes that lack proper insulation and are exposed to the winter’s cold are far more likely to create a need for restoration.
We can provide dehumidification for your property. This goes along with the mold removal and prevention process. The living areas of your home should not have humidity; this is normally taken care of by your central air conditioning system. However, if your AC ductwork has a crack or leak, or if your home does not have central air, the interior of your house may sometimes have damp or humid air. The dehumidification process eliminates that and saves you the headache of mold removal down the road.
Keep the basement dry as it's the most common place to find damage. Flooding, burst pipes, and even clogged gutters can cause leaks. Pitching the landscape, cleaning the gutters, and installing downspout extensions are simple outdoor fixes. From the inside, install a sump pump and water alarm. Have the basement inspected for waterproofing – or have some installed.
After you learn how to remove mold, you’ll want to prevent it in the future. The key to stopping most mold is to control dampness. The worst infestations usually occur in damp crawlspaces, in attics and walls where water has leaked in from the outside, and in basements with poor foundation drainage. Stopping leaks, ensuring good ventilation in attics, keeping crawlspaces dry and routing water away from the foundation are the best defenses on how to get rid of mold.
Public insurance adjusters are independent adjusters who help people negotiate claims with their insurance companies. Public adjusters work for you, not the insurance company. They charge you a fee for their services. The fee is usually a percentage of the claim and is subtracted from any settlement you get from your insurance company. You don't have to hire a public adjuster.
An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to "Sewer and Drain Coverage".
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