If you find mold growing on drywall, trim, or unfinished wood surfaces, and especially if the affected area is more than 10 square feet, hire a mold investigator to discover the root and extent of the problem. They’ll also be able to direct you to a reliable mold remediation company. Reputable companies work with third-party inspectors instead of doing the inspection themselves. 
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This category contains contaminants that will cause serious health issues and possibly death. Only professionals should handle most large-scale black water accidents such as flooding. Some cleanup, like a backed-up toilet, can be handled by competent homeowners. This type of cleanup and repair is usually the most expensive, often requiring specialized equipment used by qualified mold and chemical remediation crews. It will often require replacement (not just cleaning) of the affected home materials.
Since you should notify your insurer soon as possible after the flood, it’s a good idea to keep your insurance company and local agent’s phone number in your always-ready emergency bag. (Note that the NFIP works through private insurance companies, so you contact your insurer just as you would for any other type of claim). In cases where a flood has affected a region or community, your agent may be busy handling his or her own flood issues. In that case, contact the insurance company’s headquarters. 
Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.
Inspect damaged materials for mold and mildew. Mold can start to grow in the right conditions in as little as 24 hours. For long-term issues, like mold caused by attic condensation, the mold may have started growing a long time ago. And if you find mold and mildew issues, you need to be very careful. Some mold is toxic to humans, and all mold is very damaging to the materials it infests. For small mold issues, cut out the material, bag it, and throw it away immediately. For serious mold issues, get out of the area, shut down any airflow (to avoid spore contamination) and call a professional. And keep in mind that mold can show up in hidden areas like inside walls or under floors, so this inspection and water damage repair will be ongoing.
When flooding happens, it would be best to call our Dallas Water Damage office right away. The faster the situation is controlled, the better chances of everything restored in their pre-loss state. Upholstered furniture, Persian carpets, oriental rugs, floor carpets, wooden cabinets, and other valuable home items will undergo full restoration by our Dallas Water Damage quality service technicians.
Gone were helpful clues for the repair technicians who had yet to begin troubleshooting and analyzing mold performance and wear. So now, how will the repair techs determine if the 63-day production run was too long? Or whether the leader pins, bushings, and interlocks were greased properly during the run? And how will they know if all the swishing during cleaning did not create any “dings” in the sleeves that could be blamed on something else instead of poor cleaning practices? Other questions will remain unanswered, too: Does the mold still have excess vent residue in the top right quadrant? Were all the ejector sleeves numbered and in the proper mold position before they were removed?
Molds can also produce mycotoxins, which are toxic substances found either within or on the surface of spores. They can enter a person's system via ingestion, inhalation or skin contact. Aflatoxin B1 is the best-known mycotoxin. It is a potent carcinogen and inhaling it can cause lung cancer. The fungi Aspergillus parasiticus and Aspergillus flavus produce this carcinogen.
If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.
Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.
And even if you do have flood insurance, you should make sure what is covered. "Many people don't realize their homeowner insurance doesn't cover rising water," says Kent. In other words, "some flood insurance will cover rain water if it comes through your roof, but most of the time, it won't cover water rising in your home, like what's happening in Texas, unless you ask for it specifically."

For more than 10 years, homeowners all around the Dallas and Ft Worth area have called on us for immediate assistance with water restoration services for flooding and water emergencies. We have the resources and experience to deal with any kind of water situation quickly and efficiently. When your home or business has had a flood, you really don’t want to leave a voice mail for someone to call you back during “normal business hours.” Water damage doesn’t care what time it is, and neither do we. We are available 24/7 to take care of your water problem now.


Damage from long standing water falls in this class, like river flooding or storm surges from a hurricane. It has saturated materials such as stone, brick, and hardwood. These materials have low permeance — meaning they do not soak up liquids quickly. Time is the primary factor in this category. With a higher cost of cleanup and repair, it is important to get problems diagnosed and solved as quickly as possible.
To further ensure a safe and effective environmental remediation, our crews are rigorously trained in mold removal procedures approved by the Indoor Air Quality Association (IAQA); Institute of Inspection, Cleaning and Restoration Certification (IICRC);  the Restoration Industry Association (RIA); and our own in-house trainers. In addition, all of our superintendents, operations managers, project managers, project directors and regional managers  hold Certified Mold Remediation (CMR) certifications.
Air movers help to ventilate the affected area, circulate air so that the moisture can be extracted by dehumidifiers and dry damp materials such as drywall and floors. There are a number of different types of restoration air movers and the best choice for you will depend on the planned application of the equipment. The ideal equipment should have the perfect balance of horse power and amp draw. 
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