Flooding in a home can lead to more problems than just water damage and health issues, it can also cause rusted pipes and mold growth.  We use water detection probes and sensors to find these hidden flood damage problems so that we can repair them as part of the restoration process.  You can be confident that our flood damage restoration experts will be thorough and complete and if you made an insurance claim, we can help you coordinate the payment with your insurance provider.

Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.

The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged, when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.
Our plumbing and water damage restoration experts are well-trained and knowledgeable in handling a water damage emergency whenever the situation strikes. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and they’ll always perform emergency water damage services in compliance with the highest standards for professional water damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:
This category contains contaminants that will cause serious health issues and possibly death. Only professionals should handle most large-scale black water accidents such as flooding. Some cleanup, like a backed-up toilet, can be handled by competent homeowners. This type of cleanup and repair is usually the most expensive, often requiring specialized equipment used by qualified mold and chemical remediation crews. It will often require replacement (not just cleaning) of the affected home materials.
The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged, when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.
Drywall repair cost about $500 on average with a typical range of $250 to $750, but can cost much more or less depending on the destruction. It is used in most modern homes and is found in almost all finished areas of a house, including bathrooms. When it becomes wet, it typically needs to be replaced. Not only is the drywall itself ruined, but the wet paper backer of the drywall becomes an excellent environment for mold growth.
If you have a replacement cost policy, most insurance companies pay claims with two checks. The insurance company will give you the first check after the adjuster has reviewed your damage. This check will be for the estimated cost of repairs, minus depreciation and your deductible. A deductible is the amount of the claim that you're responsible for paying yourself. Review your policy or ask your agent or adjuster if you don't know how much your deductible is.
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And even if you do have flood insurance, you should make sure what is covered. "Many people don't realize their homeowner insurance doesn't cover rising water," says Kent. In other words, "some flood insurance will cover rain water if it comes through your roof, but most of the time, it won't cover water rising in your home, like what's happening in Texas, unless you ask for it specifically."
Wear a respirator or a facemask rated for black mold spore protection, and cover arms, legs and hands to avoid contact with mold spores. Use soap and a sponge to remove visible mold. If the moldy area is dry, lightly spray with water, as this will reduce the incidence of airborne mold spores during cleaning. Next, use commercial black mold removal products, which can be found in most hardware or home repair stores, to disinfect the moldy areas, in addition to any adjacent areas. If you use bleach, make sure it won't discolor the material or surface. Place all sponges, equipment and other materials used in cleaning in a heavy duty garbage bag, and if possible, remove the bag through an nearby exit as opposed to the main house, to avoid distributing mold spores.
Hillsboro homes that are left vacant with no regulating of heat or poorly insulated walls can be a common culprit of frozen water pipes and frozen water lines in the winter time. These breaks can be hard to notice immediately because they commonly occur in the basement. Broken pipes can also be common cause of water damage, causing gallons of water to come flooding through your living rooms, bedrooms, kitchen and bathroom. Water pipe bursts are common in areas of extreme winter cold and high winds that drive the wind chill well below freezing temperatures. Pipes that lack proper insulation and are exposed to the winter’s cold are far more likely to create a need for restoration.
Accurate mold and tooling component assembly is a critical step in mold repair—and is the origin of many preventable, unscheduled mold stops (breakdowns). Poor workmanship and mistakes are usually a result of too much speed, lack of focus or physical skills, and disorganized work habits. If several repair techs are involved in the assembly of a mold, communication breakdowns between them can require the mold to be disassembled yet again to correct an oversight or install something that was forgotten.
Hurricanes and river flooding are common natural causes, as are high water tables and improperly graded ground. Installing a sump pump and water alarm are sensible preventions in areas with high water tables. The sump pump will pump water from under the foundation to drain it away from the home and averages about $1,200 to install. The sump pump itself will cost between $50 to $400. Also, ground that slopes towards the basement of the home can lead to leakage in the basement and increased stress on sewage systems.
If you’ve just experienced a water event, you might be wondering what to do next: Seeping water damage is progressive, pervasive and can mean valuable objects may become permanently damaged – especially if emergency response is delayed beyond the first 48 hours. When moisture seeps into items of value there are immediate steps that can be taken to reduce the amount of long-term damage that results.
Roofs. Keep roofs free of debris that can damage roofing and allow water to seep in. Trim tree branches to prevent them from rubbing and damaging the roof. Repair missing or damaged shingles. Properly seal any cracks around chimneys, skylights, and vents. Check metal flashing for holes, cracks, or other damage. Replace flashing or use silicone caulk to seal any openings.

Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.
Water damage is one of the most common causes of home insurance claims. According to ISO, Water damage claims are the second largest frequent insurance claim, following wind and hail damage. The percentage of claims due to water damage is also increasing, while other causes of damage have stayed fairly consistent or even decreased. It's no wonder people have a lot of questions about water damage and what is covered on home insurance, and why things, like "gradual damage" are not covered. Things get even more complicated when we look at the exceptions.
Wear a respirator or a facemask rated for black mold spore protection, and cover arms, legs and hands to avoid contact with mold spores. Use soap and a sponge to remove visible mold. If the moldy area is dry, lightly spray with water, as this will reduce the incidence of airborne mold spores during cleaning. Next, use commercial black mold removal products, which can be found in most hardware or home repair stores, to disinfect the moldy areas, in addition to any adjacent areas. If you use bleach, make sure it won't discolor the material or surface. Place all sponges, equipment and other materials used in cleaning in a heavy duty garbage bag, and if possible, remove the bag through an nearby exit as opposed to the main house, to avoid distributing mold spores.

If your home or business is flooded, make sure to call a flood damage cleanup professional immediately.  The water damage will continue to spread the longer you do not take action and there is a good chance that the flood water contains sewage which can contribute to health problems.  Call us at 1-888-915-8868 or use the form on the right of the page to locate a flood damage restoration expert near you.
The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged, when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.
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