Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.
At Dallas Water Damage, we pride ourselves with superior workmanship and consistent quality of service. With our 24 hour emergency call-in service, we offer free consultation advice on our water damage services as well as our carpet cleaning options. We understand the importance of having a 100% bacteria and virus free home in order to avoid health risks for our family. That’s why, aside from water damage services, our professional technicians also perform regular household cleaning and disinfecting.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
Roofs. Keep roofs free of debris that can damage roofing and allow water to seep in. Trim tree branches to prevent them from rubbing and damaging the roof. Repair missing or damaged shingles. Properly seal any cracks around chimneys, skylights, and vents. Check metal flashing for holes, cracks, or other damage. Replace flashing or use silicone caulk to seal any openings.
Showers, tubs, sinks, toilets, windows, and doors. Water leaks around bathtubs, showers, sinks, and toilets can cause damage because the leak is often out of sight. To prevent leaks, make sure you have a watertight seal of caulk around tubs, sinks, toilets, tubs, shower stalls, windows, and doors. Cracks or mold on caulk or tile grout may indicate that you don't have a watertight seal. Remove all caulk or grout, clean and dry the surface thoroughly, and apply fresh caulk. Don't apply new caulk or grout on top of the old materials.
No need to take a wrecking ball to the entire house at the sight of a little mold. You can keep the price down by focusing just on the area where there is visible mold. For example, mold on drywall in one corner of the room only needs cut out and replaced in that corner. Yes, the rest of the room (and maybe adjoining rooms) should be cleaned, but only damaged drywall needs to be cut out and replaced.
When water invades your home, it can be an overwhelming and stressful experience. When this happens, the best course of action you can take is to call a restoration company, such as Mr. Restore, immediately. As soon as we arrive on your property, our team can find the source of the problem, stop the water from coming in, and proceed with the water removal process. If you wait on contacting us, secondary water damage can occur, and mold formation could potentially begin. Our crew thoroughly dries any surfaces that have incurred water damage, such as wood, drywall and paneling.
Whatever the mess, whether you discovered flooding from a broken or leaky pipe, damage from frozen pipes, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, or you’re a victim of storm damage, our Hillsboro flood damage technicians are equipped to handle any problem. WaterBear is here for all water cleanup and restore your home or business back to normal, quickly and right the first time. Acting fast against flood damage can increase the chance of salvaging usable materials, reducing costs, and saving time, so we guarantee a fast response and professional guidance to help you sort out the options, work with your insurance agent and get flood cleanup and restoration underway.
If you find mold growing on drywall, trim, or unfinished wood surfaces, and especially if the affected area is more than 10 square feet, hire a mold investigator to discover the root and extent of the problem. They’ll also be able to direct you to a reliable mold remediation company. Reputable companies work with third-party inspectors instead of doing the inspection themselves.
Once you’ve pulled away wet materials and established holes or cuts in the wall as needed, you’ll typically need one air mover for every 15 – 25 square feet of floor, unless the moisture load and density is particularly high, then you may need more. To prevent mold, make sure all of the layers and materials are dry before putting everything back together.
While there are currently no government regulations in the United States dictating procedures, two certifying bodies, the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the RIA, do recommend standards of care. The current IICRC standard is ANSI/IICRC S500-2015. It is the collaborative work of the IICRC, SCRT, IEI, IAQA, and NADCA.