Even a competent DIYer should have a qualified professional assess the damage first — making sure no part of the cleanup is missed. Before doing anything, check with your insurance company — they may require a licensed assessment. Don't wait. As soon as you detect any damage, call a professional. With time, each class and category quickly degrades into something worse.
Richard Covert, FLOWER MOUND, TX, Nov 17th, 2014: What a great group of professionals! Everyone was great to work with, accommodating, understanding, sympathetic but focused on getting the mess cleaned up and getting the property ready to be put back together. What a miserable thing to have happen but thankfully there are professionals like these to help you through it. 

Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.


Remove all of the drywall from the wall if the wrong type of drywall was initially installed. On rare occasions, mold damage results from using the wrong type of drywall for a particular application. The two most common causes of mold damage, not created by water leaks, are drywall installed behind tile, or regular drywall installed in a bathroom instead of mold resistant drywall.
Our plumbing and water damage restoration experts are well-trained and knowledgeable in handling a water damage emergency whenever the situation strikes. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and they’ll always perform emergency water damage services in compliance with the highest standards for professional water damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:
Mold is a major-league nuisance. It blackens the grout lines in your shower, discolors drywall, shows up as black spots on siding, darkens decks, and grows on and rots damp wood everywhere. Even worse, it can be bad for your health. Mold releases microscopic spores that cause allergic reactions, runny noses and sneezing, as well as irritating, even injurious, odors. We’ll cover how to remove mold, how to get rid of black mold, how to kill mold on wood and what kills mold in a few steps.

The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.
Most of us are very familiar with lockout/tagout procedures, test-before-touch practices, and applying safety grounds. While these are key safety aspects of putting equipment into an electrically safe condition, there are other safety items that need to be addressed when working in a natural disaster area. Items such as air quality, structural issues, and chemical spill exposure come into play. It is the responsibility of each company to keep its own people safe and supply them with special personal protective equipment (PPE), such as rubber boots, respirators, dust masks, portable gas monitors, and rubber gloves. As a service company, you must also coordinate with plant safety personnel you've contracted with to develop special safety procedures to address the ever-changing site conditions. Frequent safety meetings are a must to keep everyone up to date with the most current hazard conditions on the site.
The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged, when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.
After this type of catastrophic event, it's typically best to replace certain types of equipment rather than try to recover items such as receptacles, light switches, start-stop stations, fire alarm panels, and metering equipment. Your crews must also drain all the conduits by opening up the conduit covers and letting gravity drain out all water and debris.

Even a competent DIYer should have a qualified professional assess the damage first — making sure no part of the cleanup is missed. Before doing anything, check with your insurance company — they may require a licensed assessment. Don't wait. As soon as you detect any damage, call a professional. With time, each class and category quickly degrades into something worse.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to "Sewer and Drain Coverage".

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