All water damage restoration jobs are unique and the amount of work required for each depends on a variety of factors such as the amount of area in the home that’s been damaged and how long the water has been present. Once a professional water damage cleanup vendor arrives and has a chance to inspect the home, they’ll be able to put together a detailed project timeline specific to your job. In the meantime, we’ve listed the eight common phases that occur during the water damage restoration process and what happens in each, so you’ll know what to expect.


Appliance hoses. Broken hoses are among the most common causes of water damage. Regularly inspect hoses and hose fittings on washing machines, icemakers, and dishwashers for kinks, cracks, bulges, or deterioration. Replace standard rubber washing machine hoses every two to five years or more often if they are showing signs of wear. Consider using steel-reinforced hoses for longer life.


If your home or business is flooded, make sure to call a flood damage cleanup professional immediately.  The water damage will continue to spread the longer you do not take action and there is a good chance that the flood water contains sewage which can contribute to health problems.  Call us at 1-888-915-8868 or use the form on the right of the page to locate a flood damage restoration expert near you.
Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.[8] Water damage restoration can be performed by property management teams, building maintenance personnel, or by the homeowners themselves; however, contacting a certified professional water damage restoration specialist is often regarded as the safest way to restore water damaged property.
Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
We can provide dehumidification for your property. This goes along with the mold removal and prevention process. The living areas of your home should not have humidity; this is normally taken care of by your central air conditioning system. However, if your AC ductwork has a crack or leak, or if your home does not have central air, the interior of your house may sometimes have damp or humid air. The dehumidification process eliminates that and saves you the headache of mold removal down the road.
After a sketch is made of the piece of equipment, add the equipment to a detailed electrical equipment tracking sheet, which should include general information such as the item number, sequence number, priority, area of the plant, power center or room number, transformer, substation, cell position, equipment type, circuit identification, plant identification number, manufacturer, percent water level, model number, frame size, and voltage. After completing these procedures on all the equipment associated with a power center or a piece of gear, the QA/QC leader must review the documentation for accuracy. Once the documentation has been approved, the equipment is ready for removal.
If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.
Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.
Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Ramirez recommends wearing waders, hip- or waist-high waterproof boots. In addition, wear rubber gloves to remove water-damaged possessions and to avoid contaminants, Ramirez notes. Be sure to throw out any food that may have come into contact with flood waters. FEMA recommends boiling water until authorities declare the water supply is safe.
Wanna keep things really cheap? Do it yourself! In some cases, minor mold problems (less than about 10 square feet of mold) in places like a bathroom corner can easily be handled by a handy homeowner with a free weekend afternoon and a few basic supplies from the hardware store. For more information, see our previous post on the subject: Do I need a Mold Remediation Professional?
The first order of business in assessing water damage to the electrical equipment in any industrial plant is to gather all pertinent drawings and documentation available and perform a walkthrough of the entire electrical infrastructure. However, at times, drawings and documentation may not be available due to destruction (Photo 1). In this case, walkthroughs must be performed through tribal knowledge of plant personnel. Keep in mind the initial assessment is preliminary in nature, and an absolute understanding of the damage will not be gained until the equipment is disassembled in its entirety.
Laser is an acronym for “Light Amplification by the Stimulated Emission of Radiation.” This technology produces a sharply focused beam of hot light that melts a very small area of metal and can be used to join similar or dissimilar alloys. The laser welding process can be performed quickly (normally in milliseconds) and does not scar or blemish the welding surface. In fact, by adjusting the laser’s beam diameter, a smooth, near polished finish can be achieved with the laser welder. Since very little heat is generated at the weld point, users can easily weld 0.10mm away from the most complicated and intricate machined patterns, polished surfaces and removable component assemblies.
Our water damage technicians first determine the cause of flooding in your home before beginning the process of draining, cleaning, and restoring. The water damage cause plays a vital role in the water damage process. When flooding is caused by natural calamities, there’s a higher chance of bacteria buildup in the affected areas and calls for immediate disinfection. Other water damage causes do not pose health threats and require only the basic process of restoration.

“Last December we discovered a leak underneath our kitchen that caused extensive damage. We called WaterBear and they came out that day. The people who came to our house were always respectful, kind and efficient. They did exactly what they quoted us and did it in a timely manner. All of our questions and concerns were answered in a timely manner, also.   They helped us through this very difficult situation. I hope we never have another problem like this, but if we did, I would call WaterBear.” – Anne M.
The longer water damage sits untreated, the more likely it is that additional damage can occur. If it’s determined that drying equipment is needed, dehumidifiers will often be placed in the home to prevent against further damage like mold growth while the vendor is waiting for approval from the insurance company, if one is involved. Dehumidifiers can be present for one or multiple nights depending on factors such as the length of time the water has been present and the source of the leak. The contractor working on your home will be able to assess how long the dehumidifiers are needed.
Richard Covert, FLOWER MOUND, TX, Nov 17th, 2014: What a great group of professionals! Everyone was great to work with, accommodating, understanding, sympathetic but focused on getting the mess cleaned up and getting the property ready to be put back together. What a miserable thing to have happen but thankfully there are professionals like these to help you through it. 
When water invades your home, it can be an overwhelming and stressful experience. When this happens, the best course of action you can take is to call a restoration company, such as Mr. Restore, immediately. As soon as we arrive on your property, our team can find the source of the problem, stop the water from coming in, and proceed with the water removal process. If you wait on contacting us, secondary water damage can occur, and mold formation could potentially begin. Our crew thoroughly dries any surfaces that have incurred water damage, such as wood, drywall and paneling.
Many parts of a car are challenging to clean and dry because they are hard to access. Door locks, window regulators, power seat motors, heating and air conditioning components, and many small parts are tucked away in enclosed areas or up under the dash. These items may work okay immediately following a flood, only to fail later due to contamination by dirty water.

The insurance company must start investigating your claim within 15 days after receiving written notice and may ask you for more information. Once you send the information, the insurance company has 15 business days to accept or reject your claim. If the insurance company says it will pay your claim, it must pay within five business days. If the insurance company rejects your claim, it must explain its reasons in writing.

Structure is a word I don’t care for, but it seems to be required in most everything we do. In mold design, mold building, molding parts, and, yes, in mold repair. As a kid, my dad used to “structure” any rebuilding work on 19th-century gasoline engines that my brothers and I did. Coming home one day to find his super-organized shop littered with pistons, flywheels, crankshafts, and other miscellaneous engine parts and tools, he “structured” an immediate change in our work habits. After that painful experience, we did not have the freedom to just tear into the old engines without first clearing with him our plan for the day—which meant we would always be tested as to what we thought a good rebuilding sequence should be, based on what we know about a particular engine. It took a few rebuilds to appreciate the value of a structured sequence.


As soon as you have a water emergency on your hands, all you need to do is call your water restoration company. They are available 24 hours a day and 7 days a week because they know that water emergencies can happen any time of the night or day. Your restoration professionals start to work immediately to stop any further damage from happening to your home.
Locate and repair the source of the leak. The source of the problem is usually apparent once you remove the drywall and expose the framing. If the leak source is not easily determined, consult a licensed contractor before you replace the drywall. You must repair the cause of the leak or mold and mildew will eventually reform over the new drywall. An unresolved leak may also create additional damage to framing, insulation, siding and flooring.
In mold repair, structure is especially critical when working with many pieces of close-fitting tooling that are nested into plates. Remembering the type, fit, relational position of components, and the sheer volume of tooling in some molds can be overwhelming enough without adding confusion about where you are in the process of the repair. In shops where two repair techs are usually assigned to a mold, time can be saved by working in a organized approach.
HEPA air scrubbers remove contaminants from the air. This is an especially important piece of fire damage restoration equipment, as lingering soot particles can lead to health problems in a structure’s inhabitants after a fire. Commercial air scrubbers are also important in mold remediation when filtering mold spores from the contaminated environment. HEPA filtration ensures that even the smallest soot or mold particles are removed from the air.
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