If left untreated, water can be a destructive force to any residential or commercial property. It can lead to mold growth, stains, and can jeopardize the integrity of the building. Our restoration specialists can carefully inspect your property to determine the extent of the damage and can create customized solutions for you. With our 24/7 emergency services, you can rest assured you have a trusted team ready to help you.
Gray water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Gray water may contain chemicals, bio-contaminants (fungal, bacterial, viral, algae), or other contaminants. Examples include: discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls with some urine (no feces), sump pump failures, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds. Gray water that remains untreated for longer than 48 hours may escalate to Category 3.
Surface molds grow in just about any damp location, such as the grout lines of a ceramic tiled shower. They’re easy to scrub away with a mold cleaner mixture of 1/2 cup bleach, 1 qt. water and a little detergent. In mold remediation, the bleach in the cleaning mixture kills the mold, and the detergent helps lift it off the surface so you can rinse it away so it won’t return as fast. You can also buy a mildew cleaner at hardware stores, paint stores and most home centers.
You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.
Most of us are very familiar with lockout/tagout procedures, test-before-touch practices, and applying safety grounds. While these are key safety aspects of putting equipment into an electrically safe condition, there are other safety items that need to be addressed when working in a natural disaster area. Items such as air quality, structural issues, and chemical spill exposure come into play. It is the responsibility of each company to keep its own people safe and supply them with special personal protective equipment (PPE), such as rubber boots, respirators, dust masks, portable gas monitors, and rubber gloves. As a service company, you must also coordinate with plant safety personnel you've contracted with to develop special safety procedures to address the ever-changing site conditions. Frequent safety meetings are a must to keep everyone up to date with the most current hazard conditions on the site.

Keep the basement dry as it's the most common place to find damage. Flooding, burst pipes, and even clogged gutters can cause leaks. Pitching the landscape, cleaning the gutters, and installing downspout extensions are simple outdoor fixes. From the inside, install a sump pump and water alarm. Have the basement inspected for waterproofing – or have some installed.
If you still do not understand why something isn't covered, and you think there is a chance for a review of your situation, don't be afraid to ask your agent or representative for a review or a second opinion. In a stressful situation like a claim, it is understandable that things may not be expressed clearly on either side. You want to make sure you understand fully.

When the next water damage call comes in for a flood cleanup due to a broken water pipe or drain backup, make sure you have all the commercial restoration equipment on hand that you need to tackle the job in a moment’s notice. Events like floods, hurricanes, wildfires and other natural disasters can leave homes and businesses in peril and in need of professional restoration services.
Remove all of the drywall from the wall if the wrong type of drywall was initially installed. On rare occasions, mold damage results from using the wrong type of drywall for a particular application. The two most common causes of mold damage, not created by water leaks, are drywall installed behind tile, or regular drywall installed in a bathroom instead of mold resistant drywall.

Mildew is a surface type of mold that won’t damage your home’s structure. But other types of mold cause rot. Remove mildew from wood when you probe the suspect area with a screwdriver or other sharp tool (Photo 3). If the wood is soft or crumbles, the fungi have taken hold and rot has begun. We’ll show you how to remove mold from wood in a few steps.

We offer mold prevention services, as any place in your home that has constant moisture is susceptible to mold growth. Mold is often detected by smell, but the problem of mold goes far beyond the odor it creates. Mold creates an unhealthy environment, and many people have severe allergic reactions when they are in the presence of mold or mildew. Any mold that is in your home now must be completely eliminated. More importantly, we can also remove the source of the moisture that allows the mold to begin thriving in the first place. It does no good to get rid of the mold if the conditions remain that allow it to grow again. We can do a thorough assessment of your home and advise you on the best course of action.
All water damage restoration jobs are unique and the amount of work required for each depends on a variety of factors such as the amount of area in the home that’s been damaged and how long the water has been present. Once a professional water damage cleanup vendor arrives and has a chance to inspect the home, they’ll be able to put together a detailed project timeline specific to your job. In the meantime, we’ve listed the eight common phases that occur during the water damage restoration process and what happens in each, so you’ll know what to expect.
The insurance company will pay to repair your home with materials of like kind and quality to the original. For example, if the carpet was damaged, the insurance company will pay to replace the damaged carpet with carpet of a similar grade and quality. If you choose to upgrade the carpet or change the type of flooring, you will have to pay the extra costs yourself.
When a disaster of this magnitude occurs, the first things a plant will need are lighting and pumps. This requires the use of on-site generators and temporary power connections. It's highly recommended to not allow the plant distribution system to be back-fed. If a motor is required to turn a pump, a portable motor starter fed by the generator should be installed on a temporary panel next to the motor.
In addition to the obvious damage it does to upholstery and carpeting, floodwater is a corrosive and abrasive mixture of water and dirt that works its way into every seam and crevice of a vehicle. Sewage and chemical contaminants may also be present in floodwater, and in coastal areas salt water from ocean storm surges can increase the possibility of vehicle damage and costly auto repairs. Even if a car is mechanically safe to drive, sanitary concerns could make it unwise for you to do so.
If the moisture damage has been neglected or gone unnoticed for long, you’re likely to find rot. Where possible, remove and replace soft, spongy studs and wall sheathing. Where removal is difficult, treat the affected areas with a wood preservative (available at home centers), after cleaning the wood and allowing it to dry. Then double up rotted members with pressure-treated wood.
You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.
When left to sit for long periods of time, especially if the homeowners temporarily relocate while recovering from a house fire, further structural damage can complicate matters—making it difficult to return life back to normal. Calling in a water damage repair company is an excellent preventative measure for reducing the risk of further problems and headaches.

In the United States, those individuals who are affected by widescale flooding may have the ability to apply for government and FEMA grants through the Individual Assistance program.[1] On a larger level, businesses, cities, and communities can apply to the FEMA Public Assistance program for funds to assist after a large flood. For example, the city of Fond du Lac Wisconsin received $1.2 million FEMA grant after flooding in June 2008. The program allows the city to purchase the water damaged properties, demolish the structures, and turn the properties into public green space.[2]
×