Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.

No type of flood damage, no matter the source of the water, is covered by standard homeowners policies. Flooding, for example, can occur from storms, over-saturated ground, overflowing or surging bodies of water such as rivers, ponds, lakes and oceans. You may be able to purchase a separate flood insurance policy through the National Flood Insurance Program.

Melting Ice & Snow: With spring comes nicer weather, but also the occasional risk of flooding in areas that cannot fully absorb all the water. When temperatures fluctuate from day to day, melted ice can refreeze and cause a whole other set of problems. Due to this hazard, it is extremely important to keep an eye on the weather and fix the problem as soon as it occurs.


Structure is a word I don’t care for, but it seems to be required in most everything we do. In mold design, mold building, molding parts, and, yes, in mold repair. As a kid, my dad used to “structure” any rebuilding work on 19th-century gasoline engines that my brothers and I did. Coming home one day to find his super-organized shop littered with pistons, flywheels, crankshafts, and other miscellaneous engine parts and tools, he “structured” an immediate change in our work habits. After that painful experience, we did not have the freedom to just tear into the old engines without first clearing with him our plan for the day—which meant we would always be tested as to what we thought a good rebuilding sequence should be, based on what we know about a particular engine. It took a few rebuilds to appreciate the value of a structured sequence.

Sewage mitigation is one of our biggest services. If you have a sewage line that backs up, or your toilet overflows, or you have a flood that includes sewage, there are serious health concerns that come up. This type of problem must be dealt with immediately and safely, and it is not an area for amateurs. We have handled sewage problems many times over the years, and we can take care of it quickly and efficiently so that you don’t have to worry about anything.
If you still do not understand why something isn't covered, and you think there is a chance for a review of your situation, don't be afraid to ask your agent or representative for a review or a second opinion. In a stressful situation like a claim, it is understandable that things may not be expressed clearly on either side. You want to make sure you understand fully.
Once help arrives, the first thing a water mitigation contractor will do is inspect the home and evaluate the damage. In order to properly evaluate the damage, they have special tools and instruments they use to measure the moisture content of the home. To do this, they either poke or rest the instruments on top of surfaces like floors, baseboards and ceilings in the damaged rooms to get an accurate reading. Depending on the moisture content readings and Institution of Inspection Cleaning and Restoration Certification (IICRC) dry standards for the state you live in, your contractor will assess if drying equipment is needed.
Whatever the mess, whether you discovered flooding from a broken or leaky pipe, damage from frozen pipes, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, or you’re a victim of storm damage, our Hillsboro flood damage technicians are equipped to handle any problem. WaterBear is here for all water cleanup and restore your home or business back to normal, quickly and right the first time. Acting fast against flood damage can increase the chance of salvaging usable materials, reducing costs, and saving time, so we guarantee a fast response and professional guidance to help you sort out the options, work with your insurance agent and get flood cleanup and restoration underway.
You may also wish to hire a flood restoration service—you can find pros under “Flood” or “Disaster recovery” in your local phone book, or check with the Better Business Bureau, local Chamber of Commerce, or contractor recommendation sites, such as Angieslist.com or MerchantCircle.com. Look for those with Institute of Inspection, Cleaning, and Restoration Certification.
Regular cleaning may maintain household furniture’s upkeep but with Dallas Water Damage’s advanced cleaning technology, our technicians can fully restore your furniture in their brand new state while keeping them free from bacteria and viruses that may cause common health problems. Our competitive pricing options vary depending on your water damage and professional cleaning needs. You may call our 24 hour emergency call-in service for a free estimate today.
How much drywall should you replace if you have drywall water damage? Generally speaking, if drywall has swelled or sagged 3/8 of an inch or more from the baseline, then you need to replace the entire sheet. Otherwise, you can cut out and water damage repair the water-stained portion. And remember to check the insulation behind the drywall for damage as well.
The longer water damage sits untreated, the more likely it is that additional damage can occur. If it’s determined that drying equipment is needed, dehumidifiers will often be placed in the home to prevent against further damage like mold growth while the vendor is waiting for approval from the insurance company, if one is involved. Dehumidifiers can be present for one or multiple nights depending on factors such as the length of time the water has been present and the source of the leak. The contractor working on your home will be able to assess how long the dehumidifiers are needed.
A flood-damaged car that has been totaled should have a “salvage” title, but some sellers use lax registration procedures in certain states to “launder” titles and eliminate the salvage branding. Buyers should also know that flood-damaged vehicles can be shipped anywhere for resale, and continue to appear in the marketplace for many months following major floods.
Porous materials include carpet, insulation, fabric, and similar items. If they’ve been soaked in water, you may have to cut them out and throw them away. Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further. And if you have a beloved piece of furniture you want to save, you could try isolating and drying it out, but the damage may already be done, especially if you see drywall water damage. Note that unsealed cement, drywall, and wood are also porous materials.
Porous materials include carpet, insulation, fabric, and similar items. If they’ve been soaked in water, you may have to cut them out and throw them away. Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further. And if you have a beloved piece of furniture you want to save, you could try isolating and drying it out, but the damage may already be done, especially if you see drywall water damage. Note that unsealed cement, drywall, and wood are also porous materials.
How to remove mold and how to perform black mold removal can be done with ordinary household cleaning products. But disturbing big infestations of mold on bathroom walls and other places can be bad for your health, particularly if you are an allergy sufferer or have a weakened immune system. When you discover an extensive mold problem, we recommend that you use the rigorous protective measures we show in Photos 1 – 6, or consider calling in a professional, who knows what kills mold, to handle the problem of how to remove mold. (Search “Industrial Hygiene Consultants” or “Environmental and Ecological Consultants” online to find out how to remove black mold and black mold removal cost. Or call your local public health department on how to get rid of black mold.) And even if you hire pros, read through this article and make sure they follow similar precautions on how to get rid of mold and to keep the mold from spreading throughout your house.

Flooring repairs typically range between $200 to $500. The type of flooring and the length of time water sits affects the costs of removal and repair. Some types of flooring are more permeable than others. For example, laminates and carpet soak up liquids and degrade the subfloor quickly, whereas hardwood can sit underwater for short periods with little damage. Most tile products are either impervious to liquids or can be cleaned and dried with little or no damage, though the area may need grout work.
Clean water that originated from a source that does not pose substantial harm to humans. Examples include: broken water supply lines, melting ice or snow, falling rainwater, broken toilet tanks, and toilet bowls that do not contain contaminants or additives. Clean water may deteriorate with time as it dissolves or mixes with soils and other contaminants.
Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company can make the cleanup process easier to handle, as these companies employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.
Heavy rain, rapidly melting snow, rising rivers, and breaches in levees or dikes can cause vehicle flood damage and the need for difficult and expensive auto repairs. Once floodwaters rise above the vehicle door openings, extensive disassembly may be required for cleaning. To avoid causing additional problems, never attempt to start a flood-damaged car until a thorough vehicle inspection has been performed by a qualified technician.
After this type of catastrophic event, it's typically best to replace certain types of equipment rather than try to recover items such as receptacles, light switches, start-stop stations, fire alarm panels, and metering equipment. Your crews must also drain all the conduits by opening up the conduit covers and letting gravity drain out all water and debris.
If left untreated, water can be a destructive force to any residential or commercial property. It can lead to mold growth, stains, and can jeopardize the integrity of the building. Our restoration specialists can carefully inspect your property to determine the extent of the damage and can create customized solutions for you. With our 24/7 emergency services, you can rest assured you have a trusted team ready to help you.
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