All severely warped wood (particularly flooring), rotting wood and wood that has developed mold/mildew problems will need to be replaced. Pry apart damaged boards and thoroughly clean beneath them before replacing them. And if the wood is a structural component of your house, you must be very careful when replacing it so that the structure has the right support during and after the water damage repair project.

For more than 10 years, homeowners all around the Dallas and Ft Worth area have called on us for immediate assistance with water restoration services for flooding and water emergencies. We have the resources and experience to deal with any kind of water situation quickly and efficiently. When your home or business has had a flood, you really don’t want to leave a voice mail for someone to call you back during “normal business hours.” Water damage doesn’t care what time it is, and neither do we. We are available 24/7 to take care of your water problem now.
If your water bill is unusually high, that might be an indication of an undetected leak. Buying a water leak sensor that sends alerts to your phone is one way to safeguard your home. You should also check around your toilets, tubs, showers and sinks for any soft spots or moisture. Keep an eye out for loose tiles as well. If you have a dishwasher or a refrigerator with a water line, look for warped or discolored floorboards.

Our professional technicians have been trained, experienced, and certified to restore water damaged furniture, household items, and rugs to their original pre-loss conditions. If you’ve had water damage, call our 24 hour call-in emergency service department and our technicians will be right over in 30 minutes or less. Every minute counts in water damage restoration and we sure don’t want to waste any of it that’s why we have full operations 24 hours a day, 7 days a week, 365 days a year.
Air movers help to ventilate the affected area, circulate air so that the moisture can be extracted by dehumidifiers and dry damp materials such as drywall and floors. There are a number of different types of restoration air movers and the best choice for you will depend on the planned application of the equipment. The ideal equipment should have the perfect balance of horse power and amp draw. 

The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.


Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.
Once you get the OK from your insurer to remove the water, use a sump pump, available from most hardware or home supply stores for $150 to $500, and a wet vac ($40 to $130). Ramirez cautions that water is heavy—a cubic foot weight 10 lbs.—so be careful not to injure yourself, especially if you’re carrying buckets of water up and down stairs. Open doors and windows to allow fresh air to circulate so long as that won’t allow in more water. 
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.

Hurricanes and river flooding are common natural causes, as are high water tables and improperly graded ground. Installing a sump pump and water alarm are sensible preventions in areas with high water tables. The sump pump will pump water from under the foundation to drain it away from the home and averages about $1,200 to install. The sump pump itself will cost between $50 to $400. Also, ground that slopes towards the basement of the home can lead to leakage in the basement and increased stress on sewage systems.
And even if you do have flood insurance, you should make sure what is covered. "Many people don't realize their homeowner insurance doesn't cover rising water," says Kent. In other words, "some flood insurance will cover rain water if it comes through your roof, but most of the time, it won't cover water rising in your home, like what's happening in Texas, unless you ask for it specifically."

Appliance hoses. Broken hoses are among the most common causes of water damage. Regularly inspect hoses and hose fittings on washing machines, icemakers, and dishwashers for kinks, cracks, bulges, or deterioration. Replace standard rubber washing machine hoses every two to five years or more often if they are showing signs of wear. Consider using steel-reinforced hoses for longer life.


Dalworth Restoration Crews are certified through the IICRC and receive specialized training at our Dallas/Fort Worth Restoration Facility. Our technicians are trained to professionally perform water damage restoration services according to the best practices and ANSI/IICRC S500 standards. Technicians are available 24/7 for emergency water removal, cleanup and content repair, as well as rebuild and restore your water or flood damaged property to pre-loss condition.
You can easily spot the most visible type of mold, called mildew, which begins as tiny, usually black spots but often grows into larger colonies. It’s the black stuff you see in the grout lines in your shower, on damp walls, and outdoors on the surfaces of deck boards and painted siding, especially in damp and shady areas. A mildewed surface is often difficult to distinguish from a dirty one. To test for mildew, simply dab a few drops of household bleach on the blackened area. If it lightens after one to two minutes, you have mildew. If the area remains dark, you probably have dirt.

Flooring repairs typically range between $200 to $500. The type of flooring and the length of time water sits affects the costs of removal and repair. Some types of flooring are more permeable than others. For example, laminates and carpet soak up liquids and degrade the subfloor quickly, whereas hardwood can sit underwater for short periods with little damage. Most tile products are either impervious to liquids or can be cleaned and dried with little or no damage, though the area may need grout work.
Important: Abrasive stones break down during mold and die polishing, grinding, tool sharpening, and dressing of cutting & grinding wheels. The resulting dust is classified by OSHA as inert or nuisance dust. Please consult the Material Safety Data Sheet for each stone; data provided therein pertains primarily to the dust produced during and after use. Please note that hazards may change when abrasive stones are used in conjunction with solvents, cutting fluids or other chemicals. For more complete information, consult the Material Safety Data Sheets of chemical products used with abrasive stone products.
Porous materials include carpet, insulation, fabric, and similar items. If they’ve been soaked in water, you may have to cut them out and throw them away. Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further. And if you have a beloved piece of furniture you want to save, you could try isolating and drying it out, but the damage may already be done, especially if you see drywall water damage. Note that unsealed cement, drywall, and wood are also porous materials.
Our qualified, certified and experienced Dallas plumbers specialize in sewer line cleaning, sewer video inspection, sewer and water taps, trenchless repair and pipe bursting. We also handle leak and location, and repair and replacement for sewer and water lines. Our customer-first service and quality of work earned us the Angie’s List Super Service Award from 2012-2017, and an A+ rating with the Better Business Bureau. We have the knowledge and drive to do complete all your plumbing services.
Sewage back‐ups, pipe leaks and breaks not only cause sewage damage, but result in dangerous conditions that require meticulous cleanup to ensure a return to a safe environment. That’s why WaterBear leads in industry standard guidelines and takes every precaution to contain contamination within exposed areas, then thoroughly cleans and decontaminates them. We work to return the areas to their original state – fresh, clean and safe.
And even if you do have flood insurance, you should make sure what is covered. "Many people don't realize their homeowner insurance doesn't cover rising water," says Kent. In other words, "some flood insurance will cover rain water if it comes through your roof, but most of the time, it won't cover water rising in your home, like what's happening in Texas, unless you ask for it specifically."
In addition, it’s important to have a working flashlight and turn off all water and electrical sources within the home, says Dr. Maurice A. Ramirez, author of “The Complete Idiot’s Guide to Disaster Preparedness.” Even if the power isn’t operational, it’s a good idea to go to your fuse box and turn off the main, plus all of the individual fuse connections. That way, if the power is reactivated, you’re not at risk for mixing standing water and electricity.
The electrical systems in modern cars are particularly prone to flood water damage. Engine control computers, vehicle sensors, infotainment systems, and other electronic devices – along with wiring harnesses and the many connectors that join them together – can be very difficult to salvage. Unless every part is thoroughly cleaned and dried, inside and out, problems caused by corrosion can crop up weeks or even months after the flooding.
Mildew is a surface type of mold that won’t damage your home’s structure. But other types of mold cause rot. Remove mildew from wood when you probe the suspect area with a screwdriver or other sharp tool (Photo 3). If the wood is soft or crumbles, the fungi have taken hold and rot has begun. We’ll show you how to remove mold from wood in a few steps.
Most insurance policies will pay to remove mold only if it must be removed to repair or replace property that was damaged by a covered peril. You must report water damage that was hidden from view within 30 days of the date you first noticed it. Some companies provide a limited amount of mold remediation coverage, and other companies will allow you to buy additional coverage for mold remediation by endorsement.

It’s important to get rid of all moisture ASAP before it causes more damage. And for small leaks, this may not be difficult, but it’s important to be thorough. Use fans to circulate air in the affected area. For larger projects, consider renting a large-capacity dehumidifier to really dry out surrounding wood, carpet, and other materials. You don’t want any moisture left after your water damage repair.
Homeowners insurance may help cover damage caused by leaking plumbing if the leak is sudden and accidental, such as if a washing machine supply hose suddenly breaks or a pipe bursts. However, homeowners insurance does not cover damage resulting from poor maintenance. So, if damage results after you fail to repair a leaky toilet, for example, homeowners insurance likely will not pay for repairs.

The Water Damage Experts does NOT perform any repairs, replacement and reconstruction of any kind, which requires a license from the State of California. We are an IICRC Certified Water Damage Firm with over 29 years experience in emergency water damage restoration & crawlspace clean-ups. We use standard industry drying procedures in order to save our customers from the expense of further repair, replacement & reconstruction costs normally associated with water damage issues. We have a top rating of A+ & Accredited by the Better Business Bureau.
To prevent water damage, you should replace your washing machine supply hose at least once every five years. Also, resist the temptation to overload your washing machine. Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.

We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.  The team leader is plugged into your job every single day. No exceptions.


The European-American community was founded by David Hill, Isaiah Kelsey, and Richard Williams, who arrived in the Tualatin Valley in 1841, followed by six more pioneers in 1842. The locality went by two other names—East Tualatin Plains and Columbia—before it was named “Hillsborough” in February 1850 in honor of Hill, when he sold part of his land claim to the county.


While you have no control over natural water-related disasters, you can take all the preventative measures possible ahead of time to minimize their effect on your home. Flash floods, sudden storms and hurricanes can all trigger water buildup. Prompt attention by contacting The Water Damage Experts as soon as you can after a weather-related issue will help lessen the time for water damage to occur.

Porous materials include carpet, insulation, fabric, and similar items. If they’ve been soaked in water, you may have to cut them out and throw them away. Water will permanently damage most porous materials by shrinking or warping them, and mildew will damage them even further. And if you have a beloved piece of furniture you want to save, you could try isolating and drying it out, but the damage may already be done, especially if you see drywall water damage. Note that unsealed cement, drywall, and wood are also porous materials.
Inspect damaged materials for mold and mildew. Mold can start to grow in the right conditions in as little as 24 hours. For long-term issues, like mold caused by attic condensation, the mold may have started growing a long time ago. And if you find mold and mildew issues, you need to be very careful. Some mold is toxic to humans, and all mold is very damaging to the materials it infests. For small mold issues, cut out the material, bag it, and throw it away immediately. For serious mold issues, get out of the area, shut down any airflow (to avoid spore contamination) and call a professional. And keep in mind that mold can show up in hidden areas like inside walls or under floors, so this inspection and water damage repair will be ongoing.
You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.

Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.


Sewage mitigation is one of our biggest services. If you have a sewage line that backs up, or your toilet overflows, or you have a flood that includes sewage, there are serious health concerns that come up. This type of problem must be dealt with immediately and safely, and it is not an area for amateurs. We have handled sewage problems many times over the years, and we can take care of it quickly and efficiently so that you don’t have to worry about anything.

All water damage restoration jobs are unique and the amount of work required for each depends on a variety of factors such as the amount of area in the home that’s been damaged and how long the water has been present. Once a professional water damage cleanup vendor arrives and has a chance to inspect the home, they’ll be able to put together a detailed project timeline specific to your job. In the meantime, we’ve listed the eight common phases that occur during the water damage restoration process and what happens in each, so you’ll know what to expect.
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