Our highly trained technicians are ready to respond immediately to flood or water damage at your Columbus property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.
Once our restoration team removes the moisture from your home or business, we then will begin repairing and restoring the property. The length of this process depends on the extent of damage. Our team of trained technicians uses all the latest technology and top industrial equipment to remove the moisture and prevent further damage. The sooner that we are contacted, the less damage can affect your property. We offer emergency services and can arrive at your home or business almost immediately. Call Mr. Restore in Dallas today for a free evaluation of the services we provide.
Keep the basement dry as it's the most common place to find damage. Flooding, burst pipes, and even clogged gutters can cause leaks. Pitching the landscape, cleaning the gutters, and installing downspout extensions are simple outdoor fixes. From the inside, install a sump pump and water alarm. Have the basement inspected for waterproofing – or have some installed.

The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.
Gradual damage is when something happens slowly over time and causes damage to your property. Gradual damage due to water damage is a common problem when it comes to insurance claims. An example of gradual damage is when something happens slowly, like paint chipping off a wall it starts with a small chip, then eventually half the wall is uncovered.
Steven Johnson worked as a toolmaker for 26 years, rebuilding and repairing multicavity molds for Calmar Inc. and then as mold-maintenance engineer for Hospira Inc., a medical device manufacturer. Today, he is the maintenance systems manager for Progressive Components and has his own business, MoldTrax in Ashland, Ohio, which designs and sells software for managing mold maintenance (www.moldtrax.com). He can be reached at [email protected] or (419) 289-0281. 
When water invades your home, it can be an overwhelming and stressful experience. When this happens, the best course of action you can take is to call a restoration company, such as Mr. Restore, immediately. As soon as we arrive on your property, our team can find the source of the problem, stop the water from coming in, and proceed with the water removal process. If you wait on contacting us, secondary water damage can occur, and mold formation could potentially begin. Our crew thoroughly dries any surfaces that have incurred water damage, such as wood, drywall and paneling.
Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.
All severely warped wood (particularly flooring), rotting wood and wood that has developed mold/mildew problems will need to be replaced. Pry apart damaged boards and thoroughly clean beneath them before replacing them. And if the wood is a structural component of your house, you must be very careful when replacing it so that the structure has the right support during and after the water damage repair project.

Once you discover moisture, your first instinct may be to open windows to help with the drying process, but it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.
If the flood was serious enough for you to leave your home, be sure you stay safe upon your return. The Federal Emergency Management Agency warns that you should check for any visible structural damage, such as warping, loosened or cracked foundation elements, cracks, and holes before entering the home and contact utility companies if you suspect damage to water, gas, electric, and sewer lines.  
Working with insurance companies to cover your water damage repair can be a tiring and frustrating process. You need to be aware of the specifics in your insurance policy. Most companies require you to report and repair water damage in a timely manner in order to cover the costs. At Peniel, we have years of experience working with billing insurance companies. We are happy to be an advocate for you during this trying process.
There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Repairing mold-damaged drywall is not difficult, but correcting the cause of the mold can often be challenging. Roof leaks, an improperly installed vapor barrier, leaky pipes, or constant contact with water from sinks, tubs, and showers can cause mold damage. Mold happens whenever moisture is constantly present. Mold spores attach to the paper facing of the drywall, the paper becomes a food source, and the mold colony propagates and grows. Long-term exposure to mold spores can be harmful, especially if a person is allergic to mold. You should consider consulting a mold removal specialist to determine the type of mold that is present, and you should always wear a face mask and gloves when working with mold.


Cut through the paper facing of the drywall sheet with a razor knife. Cut along the drawn lines. Break the drywall along the face cut, and fold the drywall slightly to make a crease in the paper backing of the drywall sheet. Cut through the crease in the backing paper with a razor knife from the backside of the drywall sheet, and remove the unwanted portion of drywall. To make cuts that are perpendicular to each other, use a keyhole saw for the shorter of the two cuts, and then fold and cut the drywall.


Water damage is a serious problem that needs immediate attention fast. The faster water damage is treated, the more furniture and valuable items are saved from permanent damage. Water damage may happen at any time and the most common cause is flooding. Floods may be caused by natural disasters such as hurricanes and excessive rainfall. Sometimes flooding may occur due to leaking faucets, broken sewage pipes, and waste buildup under sink drains.

If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.
Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross-contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub-floor drying equipment is left in the residence. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents.[6]
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