Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
Drying - We determine the amount and type of drying equipment needed. Typically, we install a combination of drying fans, dehumidifiers, and negative air machines. We examine many factors (such as when the loss occurred, the magnitude of water damage, and size of the affected areas) to determine the best drying strategy to utilize as well as the quantity of equipment necessary. 

Wanna keep things really cheap? Do it yourself! In some cases, minor mold problems (less than about 10 square feet of mold) in places like a bathroom corner can easily be handled by a handy homeowner with a free weekend afternoon and a few basic supplies from the hardware store. For more information, see our previous post on the subject: Do I need a Mold Remediation Professional?
And even if you do have flood insurance, you should make sure what is covered. "Many people don't realize their homeowner insurance doesn't cover rising water," says Kent. In other words, "some flood insurance will cover rain water if it comes through your roof, but most of the time, it won't cover water rising in your home, like what's happening in Texas, unless you ask for it specifically."

The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged, when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.
If you have a replacement cost policy, most insurance companies pay claims with two checks. The insurance company will give you the first check after the adjuster has reviewed your damage. This check will be for the estimated cost of repairs, minus depreciation and your deductible. A deductible is the amount of the claim that you're responsible for paying yourself. Review your policy or ask your agent or adjuster if you don't know how much your deductible is.
Indoor and outdoor pipes and faucets. Routinely check indoor pipes under cabinets and sinks for leaks, rust, and any signs of deterioration. Minimize the potential for water damage from frozen and broken outdoor pipes by insulating supply lines (in attics, crawlspaces, and exterior walls), protecting exposed outdoor faucets, sealing gaps in exterior walls, and maintaining adequate heat in your home.

Any mold professional should be able to explain your mold removal project in plain English.  If a contractor is unable to explain the basic processes and steps of mold remediation and mold removal in layman’s terms, be very wary!  If someone tries to complicate and confuse you about the process and scare you into hiring them, walk away and say, “Thanks, but no thanks.”
No type of flood damage, no matter the source of the water, is covered by standard homeowners policies. Flooding, for example, can occur from storms, over-saturated ground, overflowing or surging bodies of water such as rivers, ponds, lakes and oceans. You may be able to purchase a separate flood insurance policy through the National Flood Insurance Program.
Over a quarter of a million American homes each year will suffer from damage due to frozen or burst pipes. A frozen, broken or leaky pipe are all inconveniences that can lead to major headaches for your home. Ignoring these repairs can be extremely costly as basement water damage can lead to an unstable structure and damage of your valuables. When you need flood damage cleanup with a burst or frozen pipe or are dealing with flooding at all, give us a call today!
A flood-damaged car that has been totaled should have a “salvage” title, but some sellers use lax registration procedures in certain states to “launder” titles and eliminate the salvage branding. Buyers should also know that flood-damaged vehicles can be shipped anywhere for resale, and continue to appear in the marketplace for many months following major floods.

During the walkthrough, compile a list of flooded equipment to help you estimate man-power requirements and create a preliminary schedule of repair work. As mobilization of crews begins, start developing job strategies, such as finding office space, living accommodations, and transportation for crews. You must also think about arranging food/catering services and developing work schedules. Once your crews have been mobilized and job-site safety requirements are met (see SIDEBAR: Developing a Safety Plan Following a Natural Disaster), it's time to go to work.
When water invades your home, it can be an overwhelming and stressful experience. When this happens, the best course of action you can take is to call a restoration company, such as Mr. Restore, immediately. As soon as we arrive on your property, our team can find the source of the problem, stop the water from coming in, and proceed with the water removal process. If you wait on contacting us, secondary water damage can occur, and mold formation could potentially begin. Our crew thoroughly dries any surfaces that have incurred water damage, such as wood, drywall and paneling.
Dalworth Restoration Crews are certified through the IICRC and receive specialized training at our Dallas/Fort Worth Restoration Facility. Our technicians are trained to professionally perform water damage restoration services according to the best practices and ANSI/IICRC S500 standards. Technicians are available 24/7 for emergency water removal, cleanup and content repair, as well as rebuild and restore your water or flood damaged property to pre-loss condition.
Throughout the drying process, crews will stop by periodically to monitor how the drying is progressing. Specifically, they monitor the dehumidifiers’ intake and output temperatures and humidity levels to make sure the dehumidifiers aren’t putting wet air out into the room. They’ll also go back and take readings of the same surfaces they did during the inspection phase. As rooms are declared dry, crews will often move equipment around to other areas of the home that are still wet.
Many parts of a car are challenging to clean and dry because they are hard to access. Door locks, window regulators, power seat motors, heating and air conditioning components, and many small parts are tucked away in enclosed areas or up under the dash. These items may work okay immediately following a flood, only to fail later due to contamination by dirty water.

In mold repair, structure is especially critical when working with many pieces of close-fitting tooling that are nested into plates. Remembering the type, fit, relational position of components, and the sheer volume of tooling in some molds can be overwhelming enough without adding confusion about where you are in the process of the repair. In shops where two repair techs are usually assigned to a mold, time can be saved by working in a organized approach.

Though not the most common precipitator of water damage repair in the NH, storm flooding can cause serious short term and long-term problems to your residential or commercial property. The likelihood of flood-water damage to your property is rising, and property owners need to be prepared to deal with this very real possibility.  Flooding from seasonal storms is more common than you’d think, and the problems that arise from it need to be addressed as quickly as possible.

The insurance company must start investigating your claim within 15 days after receiving written notice and may ask you for more information. Once you send the information, the insurance company has 15 business days to accept or reject your claim. If the insurance company says it will pay your claim, it must pay within five business days. If the insurance company rejects your claim, it must explain its reasons in writing.
Cut through the paper facing of the drywall sheet with a razor knife. Cut along the drawn lines. Break the drywall along the face cut, and fold the drywall slightly to make a crease in the paper backing of the drywall sheet. Cut through the crease in the backing paper with a razor knife from the backside of the drywall sheet, and remove the unwanted portion of drywall. To make cuts that are perpendicular to each other, use a keyhole saw for the shorter of the two cuts, and then fold and cut the drywall.
In the event of water damage, Mr. Restore is the company to call in Dallas. Not only do we offer 24/7 emergency services, but we are also on site within the hour. Our complete restoration services include advanced drying technologies. Our project managers are certified through the American Drying Institute and can ensure that the damage is little to none. We are family owned and operated in Dallas and offer free evaluations to those who contact us for restoration service or environmental remediation. We pride ourselves on being a total restoration and cleanup company. We handle all of our projects in with the highest level of expertise and experience.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.

To further ensure a safe and effective environmental remediation, our crews are rigorously trained in mold removal procedures approved by the Indoor Air Quality Association (IAQA); Institute of Inspection, Cleaning and Restoration Certification (IICRC);  the Restoration Industry Association (RIA); and our own in-house trainers. In addition, all of our superintendents, operations managers, project managers, project directors and regional managers  hold Certified Mold Remediation (CMR) certifications.


No need to take a wrecking ball to the entire house at the sight of a little mold.  You can keep the price down by focusing just on the area where there is visible mold.  For example, mold on drywall in one corner of the room only needs cut out and replaced in that corner.  Yes, the rest of the room (and maybe adjoining rooms) should be cleaned, but only damaged drywall needs to be cut out and replaced.
Showers, tubs, sinks, toilets, windows, and doors. Water leaks around bathtubs, showers, sinks, and toilets can cause damage because the leak is often out of sight. To prevent leaks, make sure you have a watertight seal of caulk around tubs, sinks, toilets, tubs, shower stalls, windows, and doors. Cracks or mold on caulk or tile grout may indicate that you don't have a watertight seal. Remove all caulk or grout, clean and dry the surface thoroughly, and apply fresh caulk. Don't apply new caulk or grout on top of the old materials.

Our water damage technicians first determine the cause of flooding in your home before beginning the process of draining, cleaning, and restoring. The water damage cause plays a vital role in the water damage process. When flooding is caused by natural calamities, there’s a higher chance of bacteria buildup in the affected areas and calls for immediate disinfection. Other water damage causes do not pose health threats and require only the basic process of restoration.


When it comes to a flood or water damage emergency in your home, every minute counts. If floodwater inside your home is not dealt with quickly, your walls, as well as your carpet, flooring, ceiling and personal property can quickly become waterlogged and damaged beyond repair. Flooded zones can quickly become unsafe for human exposure. Consider that dangerous bacteria begin to multiply in wet environments, not to mention rot and mold growth. All it takes is a few inches of water to create a serious threat to your home or office. The harmful effects of water damage can be reduced greatly by the prompt and reliable emergency flood services from Roto-Rooter.


If you still do not understand why something isn't covered, and you think there is a chance for a review of your situation, don't be afraid to ask your agent or representative for a review or a second opinion. In a stressful situation like a claim, it is understandable that things may not be expressed clearly on either side. You want to make sure you understand fully.
Pipes that burst or leak are common culprits of water damage. Drains and toilets that get backed up and blocked can cause undue pressure in the pipe, which then causes it to burst or leak. Garbage disposals that aren’t working properly are another common reason for pipes to burst, as are roots that grow in the yard into the sewer lines. Old or rusty pipes are also more prone to leaking.
For instance, it will be less expensive to restore a basement with an inch of clean water from a burst pipe than to tackle a fix caused by three feet of sewage backup. An inch of clean water would start at around $500 to $1500 to pump out and thoroughly dry it. However, the price of basement drainage repairs can increase up to $10,000 or more depending on the size of the space and the extent of the damage. Budget more when your space has been hit from contaminated sources, like a river flood.

Fire and Water Restoration companies are regulated by the appropriate state's Department of Consumer Affairs - usually the state contractors license board. In California, all Fire and Water Restoration companies must register with the California Contractors State License Board.[10] Presently, the California Contractors State License Board has no specific classification for "water and fire damage restoration."
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