For more than 10 years, homeowners all around the Dallas and Ft Worth area have called on us for immediate assistance with water restoration services for flooding and water emergencies. We have the resources and experience to deal with any kind of water situation quickly and efficiently. When your home or business has had a flood, you really don’t want to leave a voice mail for someone to call you back during “normal business hours.” Water damage doesn’t care what time it is, and neither do we. We are available 24/7 to take care of your water problem now.
When left to sit for long periods of time, especially if the homeowners temporarily relocate while recovering from a house fire, further structural damage can complicate matters—making it difficult to return life back to normal. Calling in a water damage repair company is an excellent preventative measure for reducing the risk of further problems and headaches.

If you’re dealing with anything other than a large incursion, you understandably may be considering handling the cleanup and drying yourself to save money or time. The problem is that cleaning up and recovering from water damage isn’t always as straightforward as it seems. This post highlights 3 key things you need to be aware of when addressing water damage from a minor clean water (or Category 1) incursion.


We offer mold prevention services, as any place in your home that has constant moisture is susceptible to mold growth. Mold is often detected by smell, but the problem of mold goes far beyond the odor it creates. Mold creates an unhealthy environment, and many people have severe allergic reactions when they are in the presence of mold or mildew. Any mold that is in your home now must be completely eliminated. More importantly, we can also remove the source of the moisture that allows the mold to begin thriving in the first place. It does no good to get rid of the mold if the conditions remain that allow it to grow again. We can do a thorough assessment of your home and advise you on the best course of action.
From wet carpets to swollen floorboards, it’s often evident when water has damaged your floor. But if you aren’t sure, it’s important to check immediately in case moisture has become trapped underneath. Note that underlayment and padding are particularly susceptible to water damage and must usually be removed. However, this also presents an opportunity to install new, waterproof flooring in the area. Ceramic tile, high-end vinyl and certain engineered wood materials can all help protect floors against future water damage repair.
After a mold has been cleaned, repaired, changed over, and final-checked, it needs to be given a new status and moved to one of three areas—typically racked in holding/storage area, reset in the press, or staged as a back-up mold in a molding-cell operation. It could also go to an outside vender for rebuild or production. You should know where your molds are.
Water damage is one of the most common causes of home insurance claims. According to ISO, Water damage claims are the second largest frequent insurance claim, following wind and hail damage. The percentage of claims due to water damage is also increasing, while other causes of damage have stayed fairly consistent or even decreased. It's no wonder people have a lot of questions about water damage and what is covered on home insurance, and why things, like "gradual damage" are not covered. Things get even more complicated when we look at the exceptions.
Drying - We determine the amount and type of drying equipment needed. Typically, we install a combination of drying fans, dehumidifiers, and negative air machines. We examine many factors (such as when the loss occurred, the magnitude of water damage, and size of the affected areas) to determine the best drying strategy to utilize as well as the quantity of equipment necessary. 
It’s important to understand the differences because Category 2 and Category 3 water present health risks to your employees and customers and need to be handled differently. The most likely sources of clean water would be water from a pipe, water heater, steam lines or even rainwater. The basic rule of thumb is that it should look and smell like tap water.
With a flexible schedule — the Service teams operates a four-shift schedule for full coverage — we can accommodate both planned and emergency repair and ECN jobs, regardless of whether Decatur originally manufactured the mold or not. We also maintain our own fleet of delivery trucks available for pickup and delivery. The fleet is operational 24 hours a day, seven days a week, to help you keep your production downtime to an absolute minimum.

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.
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