“Last December we discovered a leak underneath our kitchen that caused extensive damage. We called WaterBear and they came out that day. The people who came to our house were always respectful, kind and efficient. They did exactly what they quoted us and did it in a timely manner. All of our questions and concerns were answered in a timely manner, also.   They helped us through this very difficult situation. I hope we never have another problem like this, but if we did, I would call WaterBear.” – Anne M.
Working with insurance companies to cover your water damage repair can be a tiring and frustrating process. You need to be aware of the specifics in your insurance policy. Most companies require you to report and repair water damage in a timely manner in order to cover the costs. At Peniel, we have years of experience working with billing insurance companies. We are happy to be an advocate for you during this trying process.
We can provide dehumidification for your property. This goes along with the mold removal and prevention process. The living areas of your home should not have humidity; this is normally taken care of by your central air conditioning system. However, if your AC ductwork has a crack or leak, or if your home does not have central air, the interior of your house may sometimes have damp or humid air. The dehumidification process eliminates that and saves you the headache of mold removal down the road.
Locate and repair the source of the leak. The source of the problem is usually apparent once you remove the drywall and expose the framing. If the leak source is not easily determined, consult a licensed contractor before you replace the drywall. You must repair the cause of the leak or mold and mildew will eventually reform over the new drywall. An unresolved leak may also create additional damage to framing, insulation, siding and flooring.
Most of us are very familiar with lockout/tagout procedures, test-before-touch practices, and applying safety grounds. While these are key safety aspects of putting equipment into an electrically safe condition, there are other safety items that need to be addressed when working in a natural disaster area. Items such as air quality, structural issues, and chemical spill exposure come into play. It is the responsibility of each company to keep its own people safe and supply them with special personal protective equipment (PPE), such as rubber boots, respirators, dust masks, portable gas monitors, and rubber gloves. As a service company, you must also coordinate with plant safety personnel you've contracted with to develop special safety procedures to address the ever-changing site conditions. Frequent safety meetings are a must to keep everyone up to date with the most current hazard conditions on the site.
How much drywall should you replace if you have drywall water damage? Generally speaking, if drywall has swelled or sagged 3/8 of an inch or more from the baseline, then you need to replace the entire sheet. Otherwise, you can cut out and water damage repair the water-stained portion. And remember to check the insulation behind the drywall for damage as well.
After you learn how to remove mold, you’ll want to prevent it in the future. The key to stopping most mold is to control dampness. The worst infestations usually occur in damp crawlspaces, in attics and walls where water has leaked in from the outside, and in basements with poor foundation drainage. Stopping leaks, ensuring good ventilation in attics, keeping crawlspaces dry and routing water away from the foundation are the best defenses on how to get rid of mold.
Also, a combination of moisture and humidity can cause mold to grow as well as any unrepaired water leaks. For instance, if the your air conditioning unit is set to a temperature that causes condensation on your windows then common sense should tell you that your windows may not be the only places with condensation or moisture. (between the walls) If there is already mold growing, these temperatures that cause condensation will only feed the mold to grow.
Once you discover moisture, your first instinct may be to open windows to help with the drying process, but it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.
Flooding in a home can lead to more problems than just water damage and health issues, it can also cause rusted pipes and mold growth.  We use water detection probes and sensors to find these hidden flood damage problems so that we can repair them as part of the restoration process.  You can be confident that our flood damage restoration experts will be thorough and complete and if you made an insurance claim, we can help you coordinate the payment with your insurance provider.
The insurance company must start investigating your claim within 15 days after receiving written notice and may ask you for more information. Once you send the information, the insurance company has 15 business days to accept or reject your claim. If the insurance company says it will pay your claim, it must pay within five business days. If the insurance company rejects your claim, it must explain its reasons in writing.
If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.
If left untreated, water can be a destructive force to any residential or commercial property. It can lead to mold growth, stains, and can jeopardize the integrity of the building. Our restoration specialists can carefully inspect your property to determine the extent of the damage and can create customized solutions for you. With our 24/7 emergency services, you can rest assured you have a trusted team ready to help you.

Once our restoration team removes the moisture from your home or business, we then will begin repairing and restoring the property. The length of this process depends on the extent of damage. Our team of trained technicians uses all the latest technology and top industrial equipment to remove the moisture and prevent further damage. The sooner that we are contacted, the less damage can affect your property. We offer emergency services and can arrive at your home or business almost immediately. Call Mr. Restore in Dallas today for a free evaluation of the services we provide.
You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.
Sewage mitigation is one of our biggest services. If you have a sewage line that backs up, or your toilet overflows, or you have a flood that includes sewage, there are serious health concerns that come up. This type of problem must be dealt with immediately and safely, and it is not an area for amateurs. We have handled sewage problems many times over the years, and we can take care of it quickly and efficiently so that you don’t have to worry about anything.
Among the most common and most preventable causes of water damage are burst pipes. Burst pipes typically happen because of clogs and freezing. Prevent the damage by finding a family plumber to do annual inspections. Regular inspections and maintenance are a cost-effective, preventative measure. Installing new plumbing typically runs between $350 to $2,000.
A leaky faucet, cracked bathtub, or failing toilet can easily become a much larger and costlier problem. A 120-square foot bathroom can cost as much as $3,000 to clean up and repair. Homeowners spend an average of about $300 when hiring a plumber, but can save thousands in future expenses. More importantly, homeowner's insurance typically does not cover damage due to ignored maintenance issues.

Different removal methods and measures are used depending on the category of water. Due to the destructive nature of water, chosen restoration methods also depend heavily on the amount of water, and on the amount of time the water has remained stagnant. For example, as long as carpet has not been wet for longer than 48 hours, and the water involved was not sewage based, a carpet can usually be saved; however, if the water has soaked for longer, then the carpet is probably irreparable and will have to be replaced.[8] Water damage restoration can be performed by property management teams, building maintenance personnel, or by the homeowners themselves; however, contacting a certified professional water damage restoration specialist is often regarded as the safest way to restore water damaged property.
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