HEPA air scrubbers remove contaminants from the air. This is an especially important piece of fire damage restoration equipment, as lingering soot particles can lead to health problems in a structure’s inhabitants after a fire. Commercial air scrubbers are also important in mold remediation when filtering mold spores from the contaminated environment. HEPA filtration ensures that even the smallest soot or mold particles are removed from the air.

5 stars to the team at Allied. Geronimo and his partner saved the day when they came to my home after a severe leak had damaged my closet and bedroom. They acted quickly and professionally to dry the rooms out and prepare them for being restored. I was so pleased and relieved to work with this team. This includes the professionalism of Misty who took my initial call. She knew how stressed I was and was right there to help me with a plan of action – all leading to a great result! Thanks so much! Sarah in Santa Rosa

The insurance company will pay to repair your home with materials of like kind and quality to the original. For example, if the carpet was damaged, the insurance company will pay to replace the damaged carpet with carpet of a similar grade and quality. If you choose to upgrade the carpet or change the type of flooring, you will have to pay the extra costs yourself.


Before any mold is released for production (“blue-tagged”), it is imperative to put the mold through a series of final-check bench procedures to verify “All Systems Go” and minimize any opportunities for the mold to be stopped and returned to the shop for something that should have been caught before it was released. Water leaks, heater problems, etc., can be avoided with a final-check procedure.
If you still do not understand why something isn't covered, and you think there is a chance for a review of your situation, don't be afraid to ask your agent or representative for a review or a second opinion. In a stressful situation like a claim, it is understandable that things may not be expressed clearly on either side. You want to make sure you understand fully.
If left untreated, water can be a destructive force to any residential or commercial property. It can lead to mold growth, stains, and can jeopardize the integrity of the building. Our restoration specialists can carefully inspect your property to determine the extent of the damage and can create customized solutions for you. With our 24/7 emergency services, you can rest assured you have a trusted team ready to help you.
Wear a respirator or a facemask rated for black mold spore protection, and cover arms, legs and hands to avoid contact with mold spores. Use soap and a sponge to remove visible mold. If the moldy area is dry, lightly spray with water, as this will reduce the incidence of airborne mold spores during cleaning. Next, use commercial black mold removal products, which can be found in most hardware or home repair stores, to disinfect the moldy areas, in addition to any adjacent areas. If you use bleach, make sure it won't discolor the material or surface. Place all sponges, equipment and other materials used in cleaning in a heavy duty garbage bag, and if possible, remove the bag through an nearby exit as opposed to the main house, to avoid distributing mold spores.
Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.
Surface molds grow in just about any damp location, such as the grout lines of a ceramic tiled shower. They’re easy to scrub away with a mold cleaner mixture of 1/2 cup bleach, 1 qt. water and a little detergent. In mold remediation, the bleach in the cleaning mixture kills the mold, and the detergent helps lift it off the surface so you can rinse it away so it won’t return as fast. You can also buy a mildew cleaner at hardware stores, paint stores and most home centers.

Also, a combination of moisture and humidity can cause mold to grow as well as any unrepaired water leaks. For instance, if the your air conditioning unit is set to a temperature that causes condensation on your windows then common sense should tell you that your windows may not be the only places with condensation or moisture. (between the walls) If there is already mold growing, these temperatures that cause condensation will only feed the mold to grow.
The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.
Water damage is often caused by plumbing issues. That’s why it’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.

At Dallas Water Damage, we pride ourselves with superior workmanship and consistent quality of service. With our 24 hour emergency call-in service, we offer free consultation advice on our water damage services as well as our carpet cleaning options. We understand the importance of having a 100% bacteria and virus free home in order to avoid health risks for our family. That’s why, aside from water damage services, our professional technicians also perform regular household cleaning and disinfecting.
The information and advice contained in this article is intended as a general guide for informational purposes only. It does not take into account your personal situation. While we at Resolve have significant experience and history operating in the home restoration industry and working closely with construction contractors, we are not licensed as a general or specialty contractor. We encourage you to consider the information we’ve provided but urge you not to rely upon it in place of appropriate professional advice from a licensed, experienced construction contractor.    
Our plumbing and water damage restoration experts are well-trained and knowledgeable in handling a water damage emergency whenever the situation strikes. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and they’ll always perform emergency water damage services in compliance with the highest standards for professional water damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:

No type of flood damage, no matter the source of the water, is covered by standard homeowners policies. Flooding, for example, can occur from storms, over-saturated ground, overflowing or surging bodies of water such as rivers, ponds, lakes and oceans. You may be able to purchase a separate flood insurance policy through the National Flood Insurance Program.


How to remove mold and how to perform black mold removal can be done with ordinary household cleaning products. But disturbing big infestations of mold on bathroom walls and other places can be bad for your health, particularly if you are an allergy sufferer or have a weakened immune system. When you discover an extensive mold problem, we recommend that you use the rigorous protective measures we show in Photos 1 – 6, or consider calling in a professional, who knows what kills mold, to handle the problem of how to remove mold. (Search “Industrial Hygiene Consultants” or “Environmental and Ecological Consultants” online to find out how to remove black mold and black mold removal cost. Or call your local public health department on how to get rid of black mold.) And even if you hire pros, read through this article and make sure they follow similar precautions on how to get rid of mold and to keep the mold from spreading throughout your house.
It is important to hire one of these water damage restoration companies as soon as possible after water damage occurs. Moisture promotes the growth of mold and other organisms, increasing the risk for serious health problems. Mold exposure may aggravate allergy and asthma symptoms, especially in children and people with compromised immune systems. Exposure may also increase the risk for respiratory diseases and other medical problems. Cleaning up immediately can help mitigate the health effects of water damage on everyone in a home or commercial space.
Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.
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