Part of drying a house and cleaning it is knowing what you are doing, not learning on the job. Our team is local, understands the soil and water tables of Virginia, but using national standards. We’ve got thousands of happy customers in Northern Virginia, Maryland, and Washington DC, and if you look through our testimonials we probably have one from your town. We’re a hometown team, so your neighbors are our neighbors.
Wanna keep things really cheap? Do it yourself! In some cases, minor mold problems (less than about 10 square feet of mold) in places like a bathroom corner can easily be handled by a handy homeowner with a free weekend afternoon and a few basic supplies from the hardware store. For more information, see our previous post on the subject: Do I need a Mold Remediation Professional?
Once help arrives, the first thing a water mitigation contractor will do is inspect the home and evaluate the damage. In order to properly evaluate the damage, they have special tools and instruments they use to measure the moisture content of the home. To do this, they either poke or rest the instruments on top of surfaces like floors, baseboards and ceilings in the damaged rooms to get an accurate reading. Depending on the moisture content readings and Institution of Inspection Cleaning and Restoration Certification (IICRC) dry standards for the state you live in, your contractor will assess if drying equipment is needed.
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
Sewage back‐ups, pipe leaks and breaks not only cause sewage damage, but result in dangerous conditions that require meticulous cleanup to ensure a return to a safe environment. That’s why WaterBear leads in industry standard guidelines and takes every precaution to contain contamination within exposed areas, then thoroughly cleans and decontaminates them. We work to return the areas to their original state – fresh, clean and safe.
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
If you’ve recently experienced a flood or pipe burst and have water damage in your home, you’re probably wondering “what happens now?” The first, and most important, step when dealing with water or flood damage is to stop any active leaks in the home. This can be done by shutting off the home’s main water supply. If you don’t know how to shut off your home’s water supply, call a professional plumber or your local water supply company for assistance. Once any active leaks have been addressed and all water has been turned off, it’s imperative you call a professional to start the water damage cleanup process as quickly as possible to minimize damage.
After a mold has been cleaned, repaired, changed over, and final-checked, it needs to be given a new status and moved to one of three areas—typically racked in holding/storage area, reset in the press, or staged as a back-up mold in a molding-cell operation. It could also go to an outside vender for rebuild or production. You should know where your molds are.
Black water contains pathogenic agents and is grossly unsanitary. Anyone with a compromised immune system, respiratory problems, or allergies, as well as young children and the elderly must remain off the job site until the building is judged safe for occupancy. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment, such as: toilet backflows, flooding from seawater, ground surface water, and rising river water. Category 3 water can contain contaminants such as pesticides, heavy metals, or toxic substances.
If the moisture damage has been neglected or gone unnoticed for long, you’re likely to find rot. Where possible, remove and replace soft, spongy studs and wall sheathing. Where removal is difficult, treat the affected areas with a wood preservative (available at home centers), after cleaning the wood and allowing it to dry. Then double up rotted members with pressure-treated wood.

Everything could be fine in your house as you sleep at night. However, it only takes a broken pipe, water heater, washing machine, fire, or a sudden major storm, to cause major water damage to your home. When you are overwhelmed with water you need to do something about it now, and you can depend on your water damage restoration professionals to be there when you need them.


In mold repair, structure is especially critical when working with many pieces of close-fitting tooling that are nested into plates. Remembering the type, fit, relational position of components, and the sheer volume of tooling in some molds can be overwhelming enough without adding confusion about where you are in the process of the repair. In shops where two repair techs are usually assigned to a mold, time can be saved by working in a organized approach.
Whatever the mess, whether you discovered flooding from a broken or leaky pipe, damage from frozen pipes, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, or you’re a victim of storm damage, our Hillsboro flood damage technicians are equipped to handle any problem. WaterBear is here for all water cleanup and restore your home or business back to normal, quickly and right the first time. Acting fast against flood damage can increase the chance of salvaging usable materials, reducing costs, and saving time, so we guarantee a fast response and professional guidance to help you sort out the options, work with your insurance agent and get flood cleanup and restoration underway.
If you repair damage resulting from an appliance-related leak, you need to get a Certificate of Appliance-Related Water Damage Remediation (WDR-1). The certificate verifies that the damage was properly replaced or repaired and that any related physical damage was properly remediated, repaired, or replaced. If you don't have the repairs or remediation certified by a WDR-1, an insurance company can deny you coverage in the future based on previous appliance-related damage or claims.

Sewage back‐ups, pipe leaks and breaks not only cause sewage damage, but result in dangerous conditions that require meticulous cleanup to ensure a return to a safe environment. That’s why WaterBear leads in industry standard guidelines and takes every precaution to contain contamination within exposed areas, then thoroughly cleans and decontaminates them. We work to return the areas to their original state – fresh, clean and safe.
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
Structure is a word I don’t care for, but it seems to be required in most everything we do. In mold design, mold building, molding parts, and, yes, in mold repair. As a kid, my dad used to “structure” any rebuilding work on 19th-century gasoline engines that my brothers and I did. Coming home one day to find his super-organized shop littered with pistons, flywheels, crankshafts, and other miscellaneous engine parts and tools, he “structured” an immediate change in our work habits. After that painful experience, we did not have the freedom to just tear into the old engines without first clearing with him our plan for the day—which meant we would always be tested as to what we thought a good rebuilding sequence should be, based on what we know about a particular engine. It took a few rebuilds to appreciate the value of a structured sequence.

From wet carpets to swollen floorboards, it’s often evident when water has damaged your floor. But if you aren’t sure, it’s important to check immediately in case moisture has become trapped underneath. Note that underlayment and padding are particularly susceptible to water damage and must usually be removed. However, this also presents an opportunity to install new, waterproof flooring in the area. Ceramic tile, high-end vinyl and certain engineered wood materials can all help protect floors against future water damage repair.


When you’re sure the mold has been eliminated, seal the wood surfaces with pigmented shellac like BIN or an oil-based primer like KILZ. Repaint cleaned wall surfaces with a regular latex paint that contains a mildewcide to help stop future mold growth. Then install new insulation and drywall and nail the trim back on. And keep in mind that if the moisture returns, mold will return.
Our plumbing and water damage restoration experts are well-trained and knowledgeable in handling a water damage emergency whenever the situation strikes. Our trained professionals receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and they’ll always perform emergency water damage services in compliance with the highest standards for professional water damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:

Mold can develop within 24 to 48 hours of a flood, says Ashley Small of FEMA, so remove wet contents, including carpeting and bedding, as soon as possible. If an item has been wet for less than 48 hours, it may be salvageable. However, you’ll need to decide whether it holds enough monetary or sentimental value to try to do so. And notify your insurance company before removing items to ensure that you’re not affecting coverage. Always photograph the flood-soaked items.


After a mold has been cleaned, repaired, changed over, and final-checked, it needs to be given a new status and moved to one of three areas—typically racked in holding/storage area, reset in the press, or staged as a back-up mold in a molding-cell operation. It could also go to an outside vender for rebuild or production. You should know where your molds are.
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Most insurance policies will pay to remove mold only if it must be removed to repair or replace property that was damaged by a covered peril. You must report water damage that was hidden from view within 30 days of the date you first noticed it. Some companies provide a limited amount of mold remediation coverage, and other companies will allow you to buy additional coverage for mold remediation by endorsement.


The electrical systems in modern cars are particularly prone to flood water damage. Engine control computers, vehicle sensors, infotainment systems, and other electronic devices – along with wiring harnesses and the many connectors that join them together – can be very difficult to salvage. Unless every part is thoroughly cleaned and dried, inside and out, problems caused by corrosion can crop up weeks or even months after the flooding.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
Throughout the drying process, crews will stop by periodically to monitor how the drying is progressing. Specifically, they monitor the dehumidifiers’ intake and output temperatures and humidity levels to make sure the dehumidifiers aren’t putting wet air out into the room. They’ll also go back and take readings of the same surfaces they did during the inspection phase. As rooms are declared dry, crews will often move equipment around to other areas of the home that are still wet.
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