We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.  The team leader is plugged into your job every single day. No exceptions.
Policyholders don’t want hassles.  We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process.  You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction.  In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.[6]
Water damage restoration is often prefaced by a loss assessment and evaluation of affected materials. The damaged area is inspected with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross-contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub-floor drying equipment is left in the residence. Industry standards state that drying vendors should return at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls and contents.[6]
The electrical systems in modern cars are particularly prone to flood water damage. Engine control computers, vehicle sensors, infotainment systems, and other electronic devices – along with wiring harnesses and the many connectors that join them together – can be very difficult to salvage. Unless every part is thoroughly cleaned and dried, inside and out, problems caused by corrosion can crop up weeks or even months after the flooding.
If you’re dealing with anything other than a large incursion, you understandably may be considering handling the cleanup and drying yourself to save money or time. The problem is that cleaning up and recovering from water damage isn’t always as straightforward as it seems. This post highlights 3 key things you need to be aware of when addressing water damage from a minor clean water (or Category 1) incursion.
Appliance hoses. Broken hoses are among the most common causes of water damage. Regularly inspect hoses and hose fittings on washing machines, icemakers, and dishwashers for kinks, cracks, bulges, or deterioration. Replace standard rubber washing machine hoses every two to five years or more often if they are showing signs of wear. Consider using steel-reinforced hoses for longer life.
One of the simplest proactive steps is getting an annual plumbing inspection. These are often free or free with other services. The plumber will inspect all visible plumbing including fixtures, pipes, appliances, and drains. They diagnose and fix small problems before they become big ones. They can also tell you the best time to replace worn fixtures and appliances.

With a flexible schedule — the Service teams operates a four-shift schedule for full coverage — we can accommodate both planned and emergency repair and ECN jobs, regardless of whether Decatur originally manufactured the mold or not. We also maintain our own fleet of delivery trucks available for pickup and delivery. The fleet is operational 24 hours a day, seven days a week, to help you keep your production downtime to an absolute minimum.
When the next water damage call comes in for a flood cleanup due to a broken water pipe or drain backup, make sure you have all the commercial restoration equipment on hand that you need to tackle the job in a moment’s notice. Events like floods, hurricanes, wildfires and other natural disasters can leave homes and businesses in peril and in need of professional restoration services.
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