Your insurance company will only pay for additional living expenses up to your policy's ALE dollar limits. Because repairs on your home can sometimes take months, monitor your expenses carefully to make sure you have enough ALE to cover the entire time you’ll be out of your home. If you reach your policy's ALE dollar limits before your home is fully repaired, you’ll have to pay the rest of the expenses out of your own pocket.

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.


Hillsboro homes that are left vacant with no regulating of heat or poorly insulated walls can be a common culprit of frozen water pipes and frozen water lines in the winter time. These breaks can be hard to notice immediately because they commonly occur in the basement. Broken pipes can also be common cause of water damage, causing gallons of water to come flooding through your living rooms, bedrooms, kitchen and bathroom. Water pipe bursts are common in areas of extreme winter cold and high winds that drive the wind chill well below freezing temperatures. Pipes that lack proper insulation and are exposed to the winter’s cold are far more likely to create a need for restoration.

Once any standing water has been removed, it’s time to start drying out the home. Your contractor will bring in different types of air movers (think of these like glorified fans) to help circulate airflow throughout the room. Don’t be surprised if they need to lift up a section of the carpet or position one of the air movers at certain sections of the walls to ensure air is getting to the most saturated parts of the room. If you have hardwood floors, they may use floor mats which help draw the water out of the floor. If needed, they might even remove the baseboards and drill holes into the drywall to help the walls dry faster. While some of these methods may sound extreme, they’re making every effort to dry the home without having to demolish and rebuild, which could add multiple weeks to the project timeline and become very costly.


The longer water damage sits untreated, the more likely it is that additional damage can occur. If it’s determined that drying equipment is needed, dehumidifiers will often be placed in the home to prevent against further damage like mold growth while the vendor is waiting for approval from the insurance company, if one is involved. Dehumidifiers can be present for one or multiple nights depending on factors such as the length of time the water has been present and the source of the leak. The contractor working on your home will be able to assess how long the dehumidifiers are needed.
At 1-800 WATER DAMAGE, our mission is simple – provide the ultimate customer experience. Each one of our team members is passionate about what they do and it shows in the quality of our work. Our services go beyond water damage restoration to include mold remediation, professional carpet cleaning, fire/smoke restoration, sewage cleanup, and much more.
Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.
×