Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.[6]
A leaky faucet, cracked bathtub, or failing toilet can easily become a much larger and costlier problem. A 120-square foot bathroom can cost as much as $3,000 to clean up and repair. Homeowners spend an average of about $300 when hiring a plumber, but can save thousands in future expenses. More importantly, homeowner's insurance typically does not cover damage due to ignored maintenance issues.
When there’s been water, fire, tornado or flood damage to your home or commercial business it’s difficult to know who to call to help clean up and repair the property. The answer is easy! Mr. Restore is a Dallas restoration company that provides comprehensive restoration services, as well as environmental remediation. Contact Mr. Restore today, and we can be at your property in 60 minutes!

It’s important to understand the differences because Category 2 and Category 3 water present health risks to your employees and customers and need to be handled differently. The most likely sources of clean water would be water from a pipe, water heater, steam lines or even rainwater. The basic rule of thumb is that it should look and smell like tap water.
Black water contains pathogenic agents and is grossly unsanitary. Anyone with a compromised immune system, respiratory problems, or allergies, as well as young children and the elderly must remain off the job site until the building is judged safe for occupancy. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment, such as: toilet backflows, flooding from seawater, ground surface water, and rising river water. Category 3 water can contain contaminants such as pesticides, heavy metals, or toxic substances.
Sewage back‐ups, pipe leaks and breaks not only cause sewage damage, but result in dangerous conditions that require meticulous cleanup to ensure a return to a safe environment. That’s why WaterBear leads in industry standard guidelines and takes every precaution to contain contamination within exposed areas, then thoroughly cleans and decontaminates them. We work to return the areas to their original state – fresh, clean and safe.
Once you’ve pulled away wet materials and established holes or cuts in the wall as needed, you’ll typically need one air mover for every 15 – 25 square feet of floor, unless the moisture load and density is particularly high, then you may need more. To prevent mold, make sure all of the layers and materials are dry before putting everything back together.

Our water damage technicians first determine the cause of flooding in your home before beginning the process of draining, cleaning, and restoring. The water damage cause plays a vital role in the water damage process. When flooding is caused by natural calamities, there’s a higher chance of bacteria buildup in the affected areas and calls for immediate disinfection. Other water damage causes do not pose health threats and require only the basic process of restoration.
Understand that there are several people who represent the insurance company during a claim, so you want to know where the decision is coming from. Was it your agent who told you, the insurance adjuster, or a contractor? Each person plays a different role. Don't be afraid to request clarifications to avoid misunderstandings. When a claim is denied, you will normally receive something in writing advising you of the official decision.
Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.
Steven Johnson worked as a toolmaker for 26 years, rebuilding and repairing multicavity molds for Calmar Inc. and then as mold-maintenance engineer for Hospira Inc., a medical device manufacturer. Today, he is the maintenance systems manager for Progressive Components and has his own business, MoldTrax in Ashland, Ohio, which designs and sells software for managing mold maintenance (www.moldtrax.com). He can be reached at [email protected] or (419) 289-0281. 
When the next water damage call comes in for a flood cleanup due to a broken water pipe or drain backup, make sure you have all the commercial restoration equipment on hand that you need to tackle the job in a moment’s notice. Events like floods, hurricanes, wildfires and other natural disasters can leave homes and businesses in peril and in need of professional restoration services.
×